The Complaint Letter For Staff is an essential document used in Indonesian workplace settings when formal grievances need to be raised and documented. It serves as a crucial tool for employees to express concerns about workplace issues, violations of company policies, or potential breaches of Indonesian labor laws. The document should be drafted in accordance with Law No. 13 of 2003 on Manpower and related regulations, including the Industrial Relations Dispute Settlement Law (Law No. 2 of 2004). This formal communication typically includes detailed information about the complaint, supporting evidence, and requested resolution, while maintaining professional language and following proper hierarchical channels. The letter becomes part of the official record and may be used in subsequent dispute resolution processes if the matter escalates to mediation or legal proceedings.
Your data doesn't train Genie's AI
You keep IP ownership of your information
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
OR
Let Ƶ's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
1. Letter Header: Include date, reference number, recipient's complete details (name, title, department, company address), and subject line clearly indicating this is a formal complaint
2. Formal Salutation: Professional greeting addressing the appropriate authority figure or department head
3. Introduction: Writer's identification, position, department, and length of employment with the company
4. Complaint Context: Brief overview of the situation leading to the complaint, including relevant dates and background information
5. Detailed Description: Specific details of the complaint, including what happened, when it happened, who was involved, and how it affects the employee's work
6. Previous Actions Taken: Description of any prior attempts to resolve the issue through informal channels or immediate supervisors
7. Requested Resolution: Clear statement of what outcome or resolution the employee is seeking
8. Closing: Professional closing statement, including timeline for expected response and contact information
1. Witness Information: Include when there are witnesses to the incident(s) being complained about, listing their names and roles
2. Legal References: When the complaint involves potential violations of specific labor laws or company policies, cite relevant regulations
3. Impact Statement: Used when there's a need to elaborate on how the issue affects workplace performance, mental health, or team dynamics
4. Union Representative Reference: Include when the complaint is being filed with union support or involvement
5. Timeline of Events: When the complaint involves multiple incidents or a complex sequence of events, provide a chronological breakdown
1. Supporting Documents: Any relevant evidence such as emails, photographs, medical certificates, or other documentation supporting the complaint
2. Previous Correspondence: Copies of any previous relevant communications about the issue
3. Witness Statements: Written statements from witnesses if applicable
4. Record of Incidents: Detailed log of relevant incidents with dates, times, and descriptions if the complaint involves multiple events
Relevant legal definitions
Clauses
Relevant Industries
Manufacturing
Technology
Financial Services
Healthcare
Education
Retail
Construction
Hospitality
Mining
Agriculture
Transportation
Professional Services
Public Sector
Energy
Telecommunications
Relevant Teams
Human Resources
Legal
Operations
Administration
Production
Sales
Customer Service
Information Technology
Finance
Research and Development
Quality Assurance
Marketing
Procurement
Compliance
Health and Safety
Relevant Roles
Employee
Manager
Supervisor
Director
Human Resources Officer
Department Head
Team Leader
Senior Executive
Administrative Staff
Production Worker
Sales Representative
Technical Specialist
Professional Staff
Contract Worker
Project Manager
Find the exact document you need
Complaint Letter About Staff Attitude
A formal complaint letter regarding staff conduct under Indonesian consumer protection law, documenting inappropriate staff behavior and requesting corrective action.
find out more
Tv Complaint Letter
A formal complaint letter addressing television service issues in Indonesia, governed by national consumer protection and broadcasting laws.
find out more
Complaint Statement
A formal legal document filed in Indonesian courts to initiate civil proceedings, detailing claims and remedies sought against specified parties.
find out more
Complaint Letter Hospital Service
A formal complaint letter regarding hospital services in Indonesia, following Indonesian healthcare laws and regulations.
find out more
Formal Letter Responding To A Complaint
An official written response to a complaint under Indonesian law, addressing grievances and providing solutions in accordance with local consumer protection regulations.
find out more
Complaint Letter About Broken Product
An Indonesian-compliant formal letter template for lodging complaints about defective products under Indonesian Consumer Protection Law.
find out more
Complaint Letter Order Not Received
An Indonesian-compliant formal complaint letter template for addressing non-received orders, aligned with local consumer protection laws.
find out more
Letter Of Reclamation
An Indonesian regulatory document outlining a company's commitment and plan to restore land impacted by industrial activities, in compliance with national environmental laws.
find out more
Complaint Letter For Less Quantity
A formal complaint letter used in Indonesia to address quantity shortages in delivered goods, aligned with Indonesian consumer protection and trade laws.
find out more
Complaint Letter For Faulty Car
A formal complaint letter template for faulty vehicles under Indonesian consumer protection laws, used to notify manufacturers or dealers about vehicle defects and seek remedies.
find out more
Complaint Letter Missing Goods
A formal complaint letter template for reporting missing goods under Indonesian law, designed to help consumers and businesses document and resolve delivery discrepancies.
find out more
Complaint Letter For Damaged Books
An Indonesian-compliant formal complaint letter template for addressing issues with damaged books, structured according to local consumer protection laws.
find out more
Water Supply Complaint Letter
A formal complaint letter to Indonesian water authorities (PDAM) regarding water supply issues, following Indonesian consumer protection and public service regulations.
find out more
Complaint Letter To Courier Company For Missing Goods
A formal complaint letter to a courier company regarding missing goods, structured according to Indonesian postal and consumer protection laws.
find out more
Complaint Letter To Builder For Poor (Construction)
An Indonesian-compliant formal complaint letter addressing poor construction work and demanding remediation under Indonesian construction and consumer protection laws.
find out more
Letter On Shortage Of Water
An official Indonesian notification document detailing water shortage situations, affected areas, and required actions under Indonesian water resource laws.
find out more
Food Complaint Letter
A formal document used in Indonesia to report and seek resolution for food-related issues, complying with Indonesian consumer protection and food safety laws.
find out more
Complaint Letter To Neighbor
An Indonesian-compliant formal complaint letter template for addressing neighbor disputes through proper documentation and local administrative channels.
find out more
Complaint Letter Online Purchase
An Indonesian-compliant formal complaint letter template for addressing issues with online purchases, aligned with local consumer protection and e-commerce laws.
find out more
Complaint Letter For Unprofessional Behavior
A formal complaint document used in Indonesian workplaces to report unprofessional behavior, aligned with Indonesian labor laws and workplace regulations.
find out more
Complaint Letter For Train Delay
A formal complaint letter addressing train delays in Indonesia, based on Indonesian railway and consumer protection regulations.
find out more
Complaint Letter About Travel Agency
A formal complaint letter to a travel agency under Indonesian consumer protection laws, detailing travel service issues and requesting specific resolution.
find out more
Complaint Letter About Manager Attitude
A formal complaint letter regarding managerial conduct, structured according to Indonesian labor law requirements and organizational grievance procedures.
find out more
Apology Letter To Landlord For Noise
A formal apology letter addressing noise complaints from a tenant to a landlord in Indonesia, aligned with Indonesian property law and local noise regulations.
find out more
Complaint Letter To Store Manager
A formal complaint letter to store management under Indonesian consumer protection laws, documenting customer grievances and requesting specific remedies.
find out more
Complaint Letter To Landlord About Tenant
A formal complaint letter to landlord about tenant issues under Indonesian law, used to report and seek resolution for tenant-related problems.
find out more
Complaint Letter In Business Communication
A formal business complaint document under Indonesian law used to address and seek resolution for business-related grievances between companies.
find out more
Complaint Letter For Staff
A formal employee complaint letter template compliant with Indonesian labor laws, used to document and communicate workplace grievances through proper channels.
find out more
Complaint Letter For Online Shopping
A formal complaint letter template for online shopping disputes in Indonesia, compliant with local consumer protection laws and e-commerce regulations.
find out more
Complaint Letter For Late Delivery Of Courier
An Indonesian-compliant formal complaint letter template for addressing courier service delivery delays, aligned with local consumer protection and postal service laws.
find out more
Complaint Letter For Food Quality In Canteen
A formal complaint letter regarding canteen food quality issues, aligned with Indonesian consumer protection and food safety regulations.
find out more
Complaint Letter About Harassment
A formal harassment complaint letter compliant with Indonesian law, documenting incidents and requesting corrective action.
find out more
Claims Letter
A formal demand document under Indonesian law used to assert claims or demands against another party, following local legal requirements and civil law principles.
find out more
Apartment Complaint Letter
A formal complaint letter used in Indonesian apartment complexes to document and communicate residential issues under Indonesian housing laws.
find out more
Airline Complaint Letter
A formal complaint letter to airlines operating in Indonesia, structured according to Indonesian aviation regulations and consumer protection laws.
find out more
Complaint Letter To Cosmetic Company
A formal complaint letter to a cosmetic company under Indonesian consumer protection laws and BPOM regulations, detailing product issues and requesting specific resolution.
find out more
Complaint Letter For Delay In Service
A formal complaint letter addressing service delays under Indonesian law, detailing the delay, impact, and requested resolution in accordance with Indonesian consumer protection regulations.
find out more
Complaint Letter For Damaged Goods
A formal complaint letter used under Indonesian consumer protection law to report damaged goods and request remedy from the seller or manufacturer.
find out more
Complaint Letter For Apartment Management
A formal complaint letter for apartment management issues in Indonesia, structured according to Indonesian property law and consumer protection regulations.
find out more
Complaint Letter About Product Quality
A formal product quality complaint letter compliant with Indonesian consumer protection laws, used to address product defects and request remediation.
find out more
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)