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Cease And Desist Letter For Bad Review Template for Singapore

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Key Requirements PROMPT example:

Cease And Desist Letter For Bad Review

"I need a Cease and Desist Letter For Bad Review to address a malicious one-star review posted on our restaurant's Google listing by a competitor who has never dined at our establishment, with evidence of the competitor's ownership of a rival restaurant within 500m of our location."

What is a Cease And Desist Letter For Bad Review?

A Cease and Desist Letter For Bad Review is utilized when a business or individual has been subject to potentially defamatory, false, or malicious reviews that may harm their reputation or business interests. Under Singapore's legal framework, this document serves as a formal warning and request for remedial action, citing relevant legislation such as the Defamation Act and POHA. The letter typically includes specific details of the offensive content, evidence of its harmful nature, and clear demands for removal or correction. It represents a crucial first step in addressing harmful reviews before pursuing more extensive legal action through Singapore's courts.

What sections should be included in a Cease And Desist Letter For Bad Review?

1. Sender Details: Complete contact information of the sending party or their legal representative

2. Recipient Details: Full identification and contact information of the party being served

3. Specific Review Reference: Details of the offending review including date, platform, and exact content

4. Legal Basis: Specific laws being violated and legal grounds for demand, including references to Defamation Act, POHA, and other relevant legislation

5. Demanded Actions: Clear statement of required actions and timeline for compliance

6. Consequences: Statement of potential legal actions if demands are not met

What sections are optional to include in a Cease And Desist Letter For Bad Review?

1. Evidence Documentation: Screenshots or copies of the review, used when documentation strengthens the case

2. Previous Communications: Reference to prior attempts to resolve the issue, including any correspondence history

3. Damage Documentation: Evidence of business losses or damages caused by the review

What schedules should be included in a Cease And Desist Letter For Bad Review?

1. Review Screenshots: Visual evidence of the offending review including timestamps and platform information

2. Proof of Damages: Documentation showing business impact or financial losses resulting from the review

3. Prior Correspondence Log: Chronological record of all previous attempts to resolve the matter

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions












Clauses












Industries

Defamation Act (Chapter 75): Primary legislation governing libel (written defamation) and slander (spoken defamation). Defines defamatory statements, available remedies, and defenses in Singapore law.

Protection from Harassment Act (POHA): Law providing protection against harassment including online harassment and false statements of fact. Enables both criminal and civil remedies for victims.

Personal Data Protection Act 2012 (PDPA): Legislation regulating the collection, use, and disclosure of personal data in Singapore. Relevant if the review contains personal information.

Singapore Electronic Transactions Act: Law governing electronic communications and records, providing legal recognition for electronic transactions and digital evidence.

Common Law Principles: Legal principles including malicious falsehood, tortious interference with business relations, and breach of confidence applicable in Singapore's legal system.

Competition Law: Legal framework ensuring fair competition and preventing anti-competitive practices that might be relevant in business review contexts.

Platform Terms of Service: Specific rules and guidelines set by review platforms that may affect the legal approach to addressing bad reviews.

Fair Comment Doctrine: Legal principle distinguishing between factual assertions and protected opinions in review contexts under Singapore law.

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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