The CRM Risk Assessment Matrix serves as a crucial tool for financial institutions operating in Indonesia to systematically evaluate and manage customer-related risks. This document is essential for compliance with Indonesian regulatory requirements, particularly those set forth by OJK and Bank Indonesia regarding risk management and customer due diligence. The matrix provides a standardized approach to assessing various risk factors including customer profile, geographic location, transaction patterns, and business activities. It is designed to be used by financial institutions when onboarding new customers, conducting periodic reviews, and as part of ongoing monitoring processes. The framework incorporates both local regulatory requirements and international best practices in risk management, making it particularly relevant for institutions operating in Indonesia's evolving financial services landscape.
Create a bespoke document in minutes, or upload and review your own.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership of your information
Key Requirements PROMPT example:
Crm Risk Assessment Matrix
"I need a CRM Risk Assessment Matrix for our Indonesian commercial bank that specifically addresses cryptocurrency-related customer risks and includes enhanced due diligence procedures, to be implemented by March 2025 in compliance with the latest OJK regulations."
1. Purpose and Scope: Defines the objective of the risk assessment matrix and its application scope within the organization
2. Regulatory Framework: Overview of relevant Indonesian regulations and compliance requirements that govern the risk assessment process
3. Risk Assessment Methodology: Detailed explanation of the approach used to assess and categorize customer risks
4. Risk Categories: Definition and description of main risk categories (e.g., geographic, business type, transaction patterns)
5. Risk Scoring Criteria: Specific criteria and weightage for each risk factor used in the assessment
6. Risk Rating System: Description of risk rating levels (e.g., High, Medium, Low) and their implications
7. Required Actions: Mandatory actions and controls for each risk level
8. Review and Monitoring: Procedures for periodic review and ongoing monitoring of risk assessments
9. Roles and Responsibilities: Definition of key stakeholders and their responsibilities in the risk assessment process
1. Industry-Specific Risk Factors: Additional risk factors specific to particular industries or business sectors - include when the matrix is customized for specific industry segments
2. Enhanced Due Diligence Procedures: Detailed procedures for high-risk customers - include when dealing with high-risk industries or jurisdictions
3. Technology Integration: Guidelines for implementing the risk matrix in technological systems - include when the assessment will be automated
4. Cross-Border Considerations: Additional risk factors for international customers - include when dealing with cross-border transactions
5. Sanctions Screening: Specific procedures for sanctions screening - include when dealing with international transactions or high-risk jurisdictions
1. Risk Factor Matrix: Detailed matrix showing all risk factors and their corresponding scores
2. Risk Assessment Questionnaire: Standardized questionnaire for collecting customer information
3. Documentation Requirements: List of required documents for each risk category
4. Red Flag Indicators: List of suspicious activities and warning signs by risk category
5. Regulatory Reporting Ƶ: Standard templates for required regulatory reporting
6. Risk Assessment Examples: Sample scenarios and their risk assessments for training purposes
7. Update History Log: Record of changes and updates to the risk assessment criteria
Authors
Relevant legal definitions
Clauses
Relevant Industries
Banking
Insurance
Securities and Investment
Payment Services
Fintech
Microfinance
Asset Management
Money Services Business
Credit Services
Digital Banking
Relevant Teams
Risk Management
Compliance
Anti-Money Laundering
Customer Due Diligence
Internal Audit
Operations
Customer Onboarding
Legal
Customer Relations
Financial Crime Prevention
Regulatory Reporting
Relevant Roles
Risk Manager
Compliance Officer
AML Officer
Customer Due Diligence Specialist
Risk Assessment Analyst
Compliance Manager
Customer Onboarding Manager
Internal Auditor
Chief Risk Officer
Chief Compliance Officer
KYC Analyst
Customer Relations Manager
Operations Manager
Financial Crime Prevention Officer
Regulatory Reporting Specialist
Find the exact document you need
Risk Assessment Management Plan
A mandatory risk management framework document compliant with Belgian and EU regulations, outlining organizational risk assessment and control procedures.
find out more
Gardening Risk Assessment
A Belgian-law compliant risk assessment document for gardening operations, incorporating federal and regional safety requirements for hazard identification and risk control in landscaping activities.
find out more
Easy Risk Assessment
A Belgian-law compliant risk assessment template for systematic workplace hazard identification and risk management, aligned with national safety regulations.
find out more
On Site Risk Assessment
Professional on-site risk assessment agreement compliant with Indonesian safety regulations and workplace safety laws.
find out more
Money Laundering Risk Assessment For Solicitors
An Indonesian law-compliant risk assessment framework for identifying and managing money laundering risks in legal practices.
find out more
Kitchen Equipment Risk Assessment
A risk assessment document for kitchen equipment operations, ensuring compliance with Indonesian safety regulations and establishing safety protocols for commercial kitchen environments.
find out more
E Authentication Risk Assessment
A technical assessment document evaluating electronic authentication risks and compliance requirements under Indonesian law.
find out more
Crm Risk Assessment Matrix
An Indonesian-compliant risk assessment framework for evaluating and managing customer-related risks in financial institutions.
find out more
Company Risk Assessment
A comprehensive risk assessment document compliant with Indonesian regulatory requirements, analyzing organizational risks and providing mitigation strategies.
find out more
Equipment Criticality Assessment Matrix
A technical framework for evaluating equipment criticality in Saudi Arabian facilities, providing standardized assessment criteria compliant with local regulations.
find out more
Risk Assessment Summary
A comprehensive risk evaluation and analysis document compliant with Philippine regulations, assessing organizational risks and providing mitigation strategies.
find out more
Manual Handling Risk Assessment Form
A structured risk assessment form for manual handling operations, compliant with Philippine OSHS and DOLE regulations, designed to identify and control workplace manual handling risks.
find out more
Hospital Compliance Risk Assessment
A regulatory compliance and risk assessment document for hospitals in the Philippines, aligned with DOH and PhilHealth requirements.
find out more
Bia Risk Assessment
A comprehensive risk assessment document that evaluates business impacts and risks under Philippine law, providing structured analysis and mitigation strategies.
find out more
Electrical Risk Assessment And Method Statement
A Qatar-compliant document that assesses electrical risks and outlines safe work procedures, meeting local regulatory requirements and international safety standards.
find out more
Fire Risk Assessment For Self Catering Accommodation
A South African-compliant fire risk assessment document for self-catering accommodations, evaluating fire safety measures and providing risk mitigation recommendations.
find out more
Cctv Risk Assessment
A South African-compliant CCTV risk assessment document that evaluates security needs, privacy impacts, and technical requirements while ensuring POPIA compliance.
find out more
Building Survey Risk Assessment
A South African legal document assessing building-related risks, safety concerns, and compliance requirements, providing recommendations for risk mitigation.
find out more
Bcm Risk Assessment
A South African-compliant Business Continuity Management Risk Assessment document that evaluates potential business disruption risks and provides mitigation strategies.
find out more
Baseline Risk Assessment For (Construction)
A mandatory risk assessment document under South African law that identifies and controls construction project hazards, required before commencing any construction work.
find out more
Young Worker Risk Assessment
Swiss-compliant risk assessment document for evaluating and managing workplace hazards for workers under 18 years of age.
find out more
Hazard And Risk Assessment
A Swiss-compliant workplace safety document that identifies, analyzes, and provides control measures for occupational hazards and risks.
find out more
Specific Risk Assessment
A legally-required document under Maltese law that evaluates and documents specific workplace hazards, risks, and control measures in compliance with national and EU safety regulations.
find out more
Workplace Hazard Assessment
A mandatory workplace safety document under Maltese law that identifies, evaluates, and provides control measures for occupational hazards.
find out more
Small Event Risk Assessment
A Malta-compliant risk assessment template for small events, ensuring safety and regulatory compliance under Maltese law.
find out more
Risk Assessment For Welding Works
A comprehensive welding operations risk assessment document compliant with Pakistani safety regulations and industrial standards.
find out more
Risk Assessment For Care Home
A comprehensive care home risk assessment document compliant with Pakistani federal and provincial healthcare regulations, designed to evaluate and mitigate facility-wide risks.
find out more
Anti Corruption Risk Assessment
A comprehensive corruption risk evaluation and mitigation framework document compliant with Pakistani anti-corruption laws and international standards.
find out more
Residential Fire Risk Assessment
An Austrian-compliant fire safety assessment document for residential properties, evaluating risks and providing safety recommendations in accordance with federal and state regulations.
find out more
Offshore Risk Assessment
An Austrian law-compliant assessment document analyzing and addressing risks associated with offshore operations, including safety, environmental, and operational hazards.
find out more
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our for more details and real-time security updates.
Read our Privacy Policy.