Ƶ

Crm Risk Assessment Matrix Template for Indonesia

Create a bespoke document in minutes, or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Crm Risk Assessment Matrix

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Crm Risk Assessment Matrix

"I need a CRM Risk Assessment Matrix for our Indonesian commercial bank that specifically addresses cryptocurrency-related customer risks and includes enhanced due diligence procedures, to be implemented by March 2025 in compliance with the latest OJK regulations."

What is a Crm Risk Assessment Matrix?

The CRM Risk Assessment Matrix serves as a crucial tool for financial institutions operating in Indonesia to systematically evaluate and manage customer-related risks. This document is essential for compliance with Indonesian regulatory requirements, particularly those set forth by OJK and Bank Indonesia regarding risk management and customer due diligence. The matrix provides a standardized approach to assessing various risk factors including customer profile, geographic location, transaction patterns, and business activities. It is designed to be used by financial institutions when onboarding new customers, conducting periodic reviews, and as part of ongoing monitoring processes. The framework incorporates both local regulatory requirements and international best practices in risk management, making it particularly relevant for institutions operating in Indonesia's evolving financial services landscape.

What sections should be included in a Crm Risk Assessment Matrix?

1. Purpose and Scope: Defines the objective of the risk assessment matrix and its application scope within the organization

2. Regulatory Framework: Overview of relevant Indonesian regulations and compliance requirements that govern the risk assessment process

3. Risk Assessment Methodology: Detailed explanation of the approach used to assess and categorize customer risks

4. Risk Categories: Definition and description of main risk categories (e.g., geographic, business type, transaction patterns)

5. Risk Scoring Criteria: Specific criteria and weightage for each risk factor used in the assessment

6. Risk Rating System: Description of risk rating levels (e.g., High, Medium, Low) and their implications

7. Required Actions: Mandatory actions and controls for each risk level

8. Review and Monitoring: Procedures for periodic review and ongoing monitoring of risk assessments

9. Roles and Responsibilities: Definition of key stakeholders and their responsibilities in the risk assessment process

What sections are optional to include in a Crm Risk Assessment Matrix?

1. Industry-Specific Risk Factors: Additional risk factors specific to particular industries or business sectors - include when the matrix is customized for specific industry segments

2. Enhanced Due Diligence Procedures: Detailed procedures for high-risk customers - include when dealing with high-risk industries or jurisdictions

3. Technology Integration: Guidelines for implementing the risk matrix in technological systems - include when the assessment will be automated

4. Cross-Border Considerations: Additional risk factors for international customers - include when dealing with cross-border transactions

5. Sanctions Screening: Specific procedures for sanctions screening - include when dealing with international transactions or high-risk jurisdictions

What schedules should be included in a Crm Risk Assessment Matrix?

1. Risk Factor Matrix: Detailed matrix showing all risk factors and their corresponding scores

2. Risk Assessment Questionnaire: Standardized questionnaire for collecting customer information

3. Documentation Requirements: List of required documents for each risk category

4. Red Flag Indicators: List of suspicious activities and warning signs by risk category

5. Regulatory Reporting Ƶ: Standard templates for required regulatory reporting

6. Risk Assessment Examples: Sample scenarios and their risk assessments for training purposes

7. Update History Log: Record of changes and updates to the risk assessment criteria

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions








































Clauses
























Relevant Industries

Banking

Insurance

Securities and Investment

Payment Services

Fintech

Microfinance

Asset Management

Money Services Business

Credit Services

Digital Banking

Relevant Teams

Risk Management

Compliance

Anti-Money Laundering

Customer Due Diligence

Internal Audit

Operations

Customer Onboarding

Legal

Customer Relations

Financial Crime Prevention

Regulatory Reporting

Relevant Roles

Risk Manager

Compliance Officer

AML Officer

Customer Due Diligence Specialist

Risk Assessment Analyst

Compliance Manager

Customer Onboarding Manager

Internal Auditor

Chief Risk Officer

Chief Compliance Officer

KYC Analyst

Customer Relations Manager

Operations Manager

Financial Crime Prevention Officer

Regulatory Reporting Specialist

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Risk Assessment Management Plan

A mandatory risk management framework document compliant with Belgian and EU regulations, outlining organizational risk assessment and control procedures.

find out more

Gardening Risk Assessment

A Belgian-law compliant risk assessment document for gardening operations, incorporating federal and regional safety requirements for hazard identification and risk control in landscaping activities.

find out more

Easy Risk Assessment

A Belgian-law compliant risk assessment template for systematic workplace hazard identification and risk management, aligned with national safety regulations.

find out more

On Site Risk Assessment

Professional on-site risk assessment agreement compliant with Indonesian safety regulations and workplace safety laws.

find out more

Money Laundering Risk Assessment For Solicitors

An Indonesian law-compliant risk assessment framework for identifying and managing money laundering risks in legal practices.

find out more

Kitchen Equipment Risk Assessment

A risk assessment document for kitchen equipment operations, ensuring compliance with Indonesian safety regulations and establishing safety protocols for commercial kitchen environments.

find out more

E Authentication Risk Assessment

A technical assessment document evaluating electronic authentication risks and compliance requirements under Indonesian law.

find out more

Crm Risk Assessment Matrix

An Indonesian-compliant risk assessment framework for evaluating and managing customer-related risks in financial institutions.

find out more

Company Risk Assessment

A comprehensive risk assessment document compliant with Indonesian regulatory requirements, analyzing organizational risks and providing mitigation strategies.

find out more

Equipment Criticality Assessment Matrix

A technical framework for evaluating equipment criticality in Saudi Arabian facilities, providing standardized assessment criteria compliant with local regulations.

find out more

Risk Assessment Summary

A comprehensive risk evaluation and analysis document compliant with Philippine regulations, assessing organizational risks and providing mitigation strategies.

find out more

Manual Handling Risk Assessment Form

A structured risk assessment form for manual handling operations, compliant with Philippine OSHS and DOLE regulations, designed to identify and control workplace manual handling risks.

find out more

Hospital Compliance Risk Assessment

A regulatory compliance and risk assessment document for hospitals in the Philippines, aligned with DOH and PhilHealth requirements.

find out more

Bia Risk Assessment

A comprehensive risk assessment document that evaluates business impacts and risks under Philippine law, providing structured analysis and mitigation strategies.

find out more

Electrical Risk Assessment And Method Statement

A Qatar-compliant document that assesses electrical risks and outlines safe work procedures, meeting local regulatory requirements and international safety standards.

find out more

Fire Risk Assessment For Self Catering Accommodation

A South African-compliant fire risk assessment document for self-catering accommodations, evaluating fire safety measures and providing risk mitigation recommendations.

find out more

Cctv Risk Assessment

A South African-compliant CCTV risk assessment document that evaluates security needs, privacy impacts, and technical requirements while ensuring POPIA compliance.

find out more

Building Survey Risk Assessment

A South African legal document assessing building-related risks, safety concerns, and compliance requirements, providing recommendations for risk mitigation.

find out more

Bcm Risk Assessment

A South African-compliant Business Continuity Management Risk Assessment document that evaluates potential business disruption risks and provides mitigation strategies.

find out more

Baseline Risk Assessment For (Construction)

A mandatory risk assessment document under South African law that identifies and controls construction project hazards, required before commencing any construction work.

find out more

Young Worker Risk Assessment

Swiss-compliant risk assessment document for evaluating and managing workplace hazards for workers under 18 years of age.

find out more

Hazard And Risk Assessment

A Swiss-compliant workplace safety document that identifies, analyzes, and provides control measures for occupational hazards and risks.

find out more

Specific Risk Assessment

A legally-required document under Maltese law that evaluates and documents specific workplace hazards, risks, and control measures in compliance with national and EU safety regulations.

find out more

Workplace Hazard Assessment

A mandatory workplace safety document under Maltese law that identifies, evaluates, and provides control measures for occupational hazards.

find out more

Small Event Risk Assessment

A Malta-compliant risk assessment template for small events, ensuring safety and regulatory compliance under Maltese law.

find out more

Risk Assessment For Welding Works

A comprehensive welding operations risk assessment document compliant with Pakistani safety regulations and industrial standards.

find out more

Risk Assessment For Care Home

A comprehensive care home risk assessment document compliant with Pakistani federal and provincial healthcare regulations, designed to evaluate and mitigate facility-wide risks.

find out more

Anti Corruption Risk Assessment

A comprehensive corruption risk evaluation and mitigation framework document compliant with Pakistani anti-corruption laws and international standards.

find out more

Residential Fire Risk Assessment

An Austrian-compliant fire safety assessment document for residential properties, evaluating risks and providing safety recommendations in accordance with federal and state regulations.

find out more

Offshore Risk Assessment

An Austrian law-compliant assessment document analyzing and addressing risks associated with offshore operations, including safety, environmental, and operational hazards.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: /our-research
Oops! Something went wrong while submitting the form.

ұԾ’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; ұԾ’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our for more details and real-time security updates.