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1. Source Code Escrow: Terms for source code escrow arrangements, used for mission-critical software

2. Professional Services: Additional implementation, training, or consulting services if required

3. Service Level Agreement: Detailed performance metrics and service levels, used for cloud-based software

4. Disaster Recovery: Business continuity and disaster recovery requirements for critical systems

5. Change Control: Procedures for managing changes to software or services

6. Export Control: Compliance with UAE and international export control regulations

7. Insurance Requirements: Specific insurance coverage requirements for high-value contracts

8. Third-Party Integration: Terms for integration with other software systems or platforms

9. UAE Local Content Requirements: Compliance with any local content or partnership requirements

1. Schedule A - Software Description: Detailed technical specifications and functionality of the software

2. Schedule B - License Metrics: User numbers, usage limitations, and licensing parameters

3. Schedule C - Service Level Agreement: Detailed performance metrics, response times, and service credits

4. Schedule D - Support Services: Support tiers, response times, and escalation procedures

5. Schedule E - Fee Schedule: Detailed pricing, payment milestones, and fee calculations

6. Schedule F - Implementation Plan: Project timeline, milestones, and deliverables

7. Appendix 1 - Technical Requirements: Hardware, software, and network requirements

8. Appendix 2 - Security Standards: Security protocols and compliance requirements

9. Appendix 3 - Acceptance Testing: Testing procedures and acceptance criteria