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An Instruction Letter (Surat Perintah) serves as a formal written directive from someone in authority to carry out specific tasks or actions. In Indonesian business and government settings, these letters play a crucial role in delegating responsibilities and maintaining clear chains of command.

These documents typically outline what needs to be done, who should do it, and when it must be completed. They're commonly used by government agencies, corporations, and organizations across Indonesia to initiate projects, assign duties, or authorize specific actions. The letter must include the letterhead, reference number, signatures of authorized officials, and clear instructions to be legally valid under Indonesian administrative practices.

Use an Instruction Letter when you need to delegate specific tasks or responsibilities with clear authority in Indonesian organizations. It's particularly valuable for time-sensitive projects, cross-departmental initiatives, or when assigning temporary duties to staff members outside their regular roles.

This formal directive works well for situations like authorizing special procurement activities, directing internal investigations, assigning temporary leadership roles, or launching new operational procedures. Indonesian government agencies and companies rely on these letters to create audit trails, establish clear accountability, and protect all parties by documenting who authorized what actions and when. They're especially important during organizational changes or when dealing with regulatory compliance matters.

• Administrative Instruction Letters: Used for day-to-day operational directives within government departments or large organizations, outlining specific procedures or temporary assignments
• Project-Based Instructions: Detail specific project tasks, timelines, and resource allocations, often used in construction or IT implementations
• Emergency Response Instructions: Contain urgent directives during crisis situations, requiring immediate action with clear authority chains
• Regulatory Compliance Instructions: Focus on implementing new regulations or policies across an organization
• Delegation of Authority Letters: Formally transfer specific powers or responsibilities to designated personnel for a defined period

• Senior Management: Issues Instruction Letters to delegate authority, assign special projects, or implement strategic changes across departments
• Department Heads: Create and distribute instructions for operational tasks within their units, ensuring clear documentation of assignments
• Government Officials: Use these letters to direct agency activities, authorize investigations, or implement policy changes
• Project Managers: Issue specific task instructions to team members, contractors, or external partners during project execution
• Compliance Officers: Review and maintain Instruction Letters to ensure they align with internal policies and Indonesian regulations

• Authority Details: Confirm the issuer's position and legal authority to give instructions within the organization's structure
• Task Specifics: Gather precise details about what needs to be done, deadlines, and expected outcomes
• Resource Information: List all required resources, budget allocations, and personnel involved in executing the instructions
• Documentation: Collect reference numbers, relevant policies, and any supporting documents that validate the instruction
• Format Requirements: Use official letterhead, include proper signatures, and follow Indonesian administrative protocols for formal directives
• Distribution Plan: Identify all parties who need to receive copies and establish the proper channels for circulation

• Official Letterhead: Company or organization's complete legal name, address, and registration details
• Reference Number: Unique identifier following Indonesian administrative numbering conventions
• Clear Title: "Surat Perintah" followed by the specific instruction's purpose
• Instruction Details: Specific tasks, responsibilities, and expected outcomes clearly outlined
• Time Parameters: Start date, completion deadlines, and duration of authority
• Authority Statement: Legal basis for issuing the instruction and scope of delegated powers
• Signature Block: Authorized signatory's name, position, official stamp, and date of issuance
• Distribution List: Names and positions of all parties receiving copies

An Instruction Letter differs significantly from an Authorization Letter in both purpose and legal effect, though they're often confused in Indonesian business settings. While both documents involve delegating authority, they serve distinct functions.

• Scope and Purpose: Instruction Letters provide specific directives about tasks or actions to be performed, while Authorization Letters grant general permission or authority to act on someone's behalf
• Duration: Instruction Letters typically cover specific time-bound tasks or projects, while Authorization Letters often remain valid until explicitly revoked
• Level of Detail: Instruction Letters contain detailed steps, deadlines, and expected outcomes, whereas Authorization Letters focus on defining the boundaries of delegated authority
• Legal Framework: Instruction Letters operate within internal organizational hierarchies, while Authorization Letters often involve third-party recognition and broader legal implications