The Client Security Policy serves as a critical governance document for organizations operating in Malaysia, establishing comprehensive security protocols for protecting client information and ensuring regulatory compliance. This document becomes essential when organizations handle sensitive client data, conduct digital transactions, or need to demonstrate compliance with Malaysian data protection laws. The policy addresses requirements set forth by the Personal Data Protection Act 2010, Computer Crimes Act 1997, and other relevant Malaysian legislation. It provides detailed guidelines on data classification, access controls, incident response procedures, and security measures, while considering industry-specific requirements and international best practices. The Client Security Policy is particularly important given Malaysia's increasing focus on cybersecurity and data protection, helping organizations maintain client trust while meeting their legal obligations.
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1. Purpose and Scope: Defines the objectives of the security policy and its application scope, including types of information assets and systems covered
2. Definitions and Terminology: Clear definitions of technical terms, security concepts, and key terminology used throughout the policy
3. Roles and Responsibilities: Outlines the responsibilities of different stakeholders in maintaining security, including management, IT staff, and general users
4. Information Classification: Defines different levels of information sensitivity and the handling requirements for each level
5. Access Control Policy: Details the rules and procedures for granting, reviewing, and revoking access to systems and data
6. Password and Authentication Policy: Specifies requirements for passwords, multi-factor authentication, and secure login procedures
7. Data Protection and Privacy: Outlines measures for protecting personal and sensitive data in compliance with PDPA 2010
8. Network Security: Specifies requirements for securing network infrastructure, including firewalls, encryption, and remote access
9. Incident Response and Reporting: Procedures for identifying, reporting, and responding to security incidents
10. Business Continuity and Disaster Recovery: Outlines procedures for maintaining security during disruptions and disaster recovery
11. Compliance and Audit: Details compliance requirements, audit procedures, and consequences of policy violations
12. Review and Updates: Specifies the frequency and process for reviewing and updating the security policy
1. Mobile Device Security: Required when organization allows use of mobile devices for accessing company resources
2. Cloud Security: Necessary when organization uses cloud services or storage
3. Third-Party Security Requirements: Include when external vendors or contractors have access to systems or data
4. IoT Device Security: Required when organization uses IoT devices in their operations
5. Social Media Security: Include when employees are allowed to access social media or represent company on social platforms
6. Industry-Specific Requirements: Additional requirements for specific industries (e.g., healthcare, financial services)
1. Appendix A: Security Controls Checklist: Detailed checklist of required security controls and their implementation status
2. Appendix B: Incident Response Plan: Detailed procedures and contact information for security incident response
3. Appendix C: Acceptable Use Guidelines: Specific guidelines for acceptable use of IT resources and systems
4. Appendix D: Security Assessment Ƶ: Ƶ for conducting security assessments and audits
5. Appendix E: Data Classification Matrix: Detailed matrix showing data categories and their handling requirements
6. Schedule 1: Technical Standards: Specific technical standards and configurations for security controls
7. Schedule 2: Training Requirements: Details of required security awareness training and frequency
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