Create a bespoke document in minutes,聽or upload and review your own.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership聽of your information
User Agreement
I need a user agreement for a digital service platform that outlines the terms of use, privacy policy, and user responsibilities, with a focus on data protection compliance with GDPR and clear guidelines on account termination and dispute resolution.
What is an User Agreement?
A User Agreement sets clear rules between you and a company when you use their product or service - it's basically your digital contract. These agreements are legally binding under Dutch contract law and spell out what you can do, what you can't do, and what happens if something goes wrong.
Dutch companies must follow strict EU consumer protection rules when crafting these agreements, especially around data privacy and GDPR compliance. The agreement protects both sides: businesses can limit their liability and protect their intellectual property, while users know exactly what they're signing up for. Courts in the Netherlands will generally enforce these terms as long as they're fair and clearly presented.
When should you use an User Agreement?
Use a User Agreement anytime you're launching a website, app, or digital service in the Netherlands that interacts with customers or handles user data. This is especially crucial when collecting personal information, processing payments, or offering user-generated content features - situations where clear rules protect both parties.
Dutch companies need these agreements before allowing users to create accounts, download software, or access subscription services. They're particularly important for e-commerce platforms, social media sites, and SaaS providers operating under EU regulations. The agreement becomes your shield against liability issues and helps ensure GDPR compliance from day one of operation.
What are the different types of User Agreement?
- User Agreement And Privacy Policy: Combined agreement covering both usage terms and data handling, ideal for Dutch websites and apps under GDPR
- Click Wrap Agreement: Digital "I Accept" format for online services, legally binding under EU e-commerce rules
- Product License Agreement: Specific to physical or digital product usage rights and restrictions
- Application License Agreement: Focused on software app terms, updates, and user permissions
- Business License Agreement: B2B-focused version with commercial terms and enterprise usage rights
Who should typically use an User Agreement?
- Tech Companies & Online Businesses: Create and implement User Agreements to protect their services and define customer relationships under Dutch law
- Legal Teams & Compliance Officers: Draft and update agreements to meet EU regulations, especially GDPR requirements
- End Users: Agree to terms when accessing services, creating accounts, or downloading apps
- Data Protection Officers: Review agreements to ensure privacy compliance and data handling transparency
- IT Service Providers: Customize agreements for specific digital products while following Dutch consumer protection laws
How do you write an User Agreement?
- Service Details: List all features, functionalities, and user interactions your platform offers
- Data Collection: Document what personal information you gather and how it's processed under GDPR
- Usage Rules: Define acceptable use, prohibited activities, and account termination conditions
- Platform Specifics: Note payment terms, subscription details, and refund policies if applicable
- Legal Requirements: Our platform ensures compliance with Dutch consumer law and EU regulations
- Plain Language: Review terms to ensure they're clear and understandable for Dutch users
What should be included in an User Agreement?
- Identity Details: Full company name, registration number, and contact information as required by Dutch law
- Service Description: Clear outline of provided services and user rights under EU consumer protection rules
- GDPR Compliance: Data processing terms, user rights, and privacy protection measures
- Terms of Use: User obligations, prohibited activities, and account termination conditions
- Liability Clauses: Limitation of liability provisions allowed under Dutch civil code
- Governing Law: Clear statement of Dutch jurisdiction and applicable EU regulations
- Modification Terms: Process for updating agreement and notifying users of changes
What's the difference between an User Agreement and an End User License Agreement?
While User Agreements and End User License Agreements (EULAs) might seem similar, they serve distinct purposes in Dutch law. A User Agreement broadly governs the relationship between a service provider and its users, covering various aspects of platform usage. In contrast, an End User License Agreement specifically focuses on software licensing terms.
- Scope of Coverage: User Agreements cover general service usage, data handling, and user conduct, while EULAs primarily address software installation, usage rights, and intellectual property
- Legal Application: User Agreements apply to any online service or platform under Dutch law, whereas EULAs specifically govern software distribution and usage rights
- Content Focus: User Agreements emphasize GDPR compliance and service terms, while EULAs concentrate on copyright protection and license restrictions
- Modification Terms: User Agreements typically allow more flexible updates to terms, while EULAs often require explicit consent for major changes to license terms
Download our whitepaper on the future of AI in Legal
骋别苍颈别鈥檚 Security Promise
Genie is the safest place to draft. Here鈥檚 how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; 骋别苍颈别鈥檚 AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a 拢1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our for more details and real-time security updates.
Read our Privacy Policy.