The Mutual Service Agreement is designed for business relationships where two parties agree to provide services to each other under Dutch law. This contract type is particularly useful for collaborative business arrangements, strategic partnerships, and reciprocal service provisions where both parties have ongoing obligations to each other. The agreement incorporates essential elements required by Dutch civil law (Burgerlijk Wetboek) and EU regulations, including GDPR compliance requirements. It provides a comprehensive framework for defining service scope, quality standards, payment terms, and risk allocation, while ensuring balanced obligations for both parties. The document is structured to accommodate various service types while maintaining specific enforceability under Dutch jurisdiction, making it suitable for both domestic and international business relationships.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Your data doesn't train Genie's AI
You keep IP ownership of your docs
1. Parties: Identification and details of the contracting parties
2. Background: Context of the agreement and brief description of parties' business relationship
3. Definitions and Interpretation: Definitions of key terms and interpretation rules
4. Scope of Services: Detailed description of services to be provided by each party
5. Service Levels: Quality standards and performance metrics for the services
6. Mutual Obligations: Core responsibilities and commitments of each party
7. Commercial Terms: Pricing, payment terms, and invoicing arrangements
8. Term and Termination: Duration of agreement and termination provisions
9. Intellectual Property Rights: Ownership and usage rights of IP created or used during service provision
10. Confidentiality: Protection and handling of confidential information
11. Data Protection: GDPR compliance and data handling requirements
12. Liability and Indemnification: Limitation of liability and indemnification obligations
13. Force Majeure: Provisions for unforeseen circumstances preventing performance
14. Governing Law and Jurisdiction: Application of Dutch law and jurisdiction for disputes
15. General Provisions: Standard legal provisions including notices, amendments, and assignment
1. Insurance: Insurance requirements when services involve significant risks or regulatory requirements
2. Audit Rights: Rights to audit service performance and compliance, important for regulated industries
3. Business Continuity: Disaster recovery and business continuity requirements for critical services
4. Anti-Corruption and Sanctions: Compliance with anti-corruption laws and sanctions, important for international services
5. Security Requirements: Specific security measures and protocols, essential for IT or data-intensive services
6. Personnel Requirements: Qualifications and requirements for key personnel delivering services
7. Transition and Exit: Provisions for service transition and termination assistance
8. Subcontracting: Rules and restrictions regarding use of subcontractors
1. Service Specifications: Detailed technical and operational specifications of services provided by each party
2. Service Levels and KPIs: Detailed performance metrics, measurement methods, and remedies
3. Pricing and Payment Schedule: Detailed pricing structure, rates, and payment terms
4. Contact Details and Escalation Matrix: Key contacts and escalation procedures for both parties
5. Data Processing Agreement: Detailed GDPR-compliant data processing terms if applicable
6. Security Requirements: Detailed security protocols and requirements
7. Form of Reports: Ƶ and formats for required service reports
8. Transition Plan: Detailed process for service implementation or transition
Find the exact document you need
Master Consulting Agreement
Dutch law-governed master agreement establishing terms for ongoing consulting services relationship between service provider and client organization.
Download
Master Sub Contract
Dutch law-governed framework agreement establishing terms for ongoing subcontracting relationships between main contractor and subcontractor.
Download
Master Contract Agreement
A Dutch law-governed framework agreement establishing core terms and conditions for ongoing business relationships and future specific agreements.
Download
MSA Management Services Agreement
Dutch law-governed agreement for professional management services provision, outlining service scope, obligations, and compliance requirements.
Download
IT Master Services Agreement
Dutch law-governed master agreement for IT services provision, establishing core terms for ongoing IT service relationship and compliance requirements.
Download
Master Intercompany Services Agreement
Dutch law framework agreement governing the provision of intercompany services within a corporate group, including service delivery terms, pricing, and compliance requirements.
Download
Master Vendor Contract
Dutch law-governed master agreement establishing core terms between customer and vendor for ongoing supply relationships.
Download
Consultant Services Master Agreement
Dutch law-governed master agreement for consulting services, establishing framework terms for professional service delivery.
Download
Master Service Agreement And Statement Of Work
A Dutch law-governed framework agreement combining a Master Service Agreement for general terms with Statements of Work for specific project deliverables.
Download
Master Procurement Agreement
A Dutch law-governed framework agreement establishing terms and conditions for ongoing procurement relationships between buyer and supplier.
Download
Mutual Service Agreement
Dutch law-governed Mutual Service Agreement for reciprocal service provision between two parties, incorporating Dutch and EU regulatory requirements.
Download
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)