The Service Level Agreement Website Development is a crucial document used when establishing a formal relationship between a website development service provider and a client in the Netherlands. This agreement is essential for projects requiring clearly defined performance metrics, quality standards, and service deliverables in website development. It combines technical specifications with legal requirements under Dutch law, including compliance with the Dutch Civil Code, GDPR, and relevant EU directives. The document is particularly important for managing expectations, establishing clear deliverables, and providing a framework for measuring service quality and project success. It includes specific provisions for development milestones, acceptance testing, maintenance services, and technical support, while addressing data protection, intellectual property rights, and liability issues specific to digital services in the Dutch legal context.
Create a bespoke document in minutes, or upload and review your own.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership of your information
Key Requirements PROMPT example:
Service Level Agreement Website Development
"I need a Service Level Agreement Website Development for a large e-commerce platform development project starting March 2025, with specific focus on 99.9% uptime requirements, 24/7 support services, and GDPR compliance for customer data processing."
1. Parties: Identification and details of the service provider and client
2. Background: Context of the agreement and brief description of the website development project
3. Definitions: Definitions of technical and legal terms used throughout the agreement
4. Scope of Services: Detailed description of website development services to be provided
5. Service Level Requirements: Specific performance metrics, availability requirements, and quality standards
6. Project Timeline and Milestones: Development phases, delivery dates, and key milestones
7. Testing and Acceptance: Procedures for testing deliverables and criteria for acceptance
8. Maintenance and Support: Ongoing maintenance services, support hours, and response times
9. Payment Terms: Fees, payment schedule, and invoicing procedures
10. Intellectual Property Rights: Ownership and licensing of website code, content, and design elements
11. Data Protection and Privacy: GDPR compliance and data handling requirements
12. Warranties and Representations: Guarantees regarding service quality and compliance with laws
13. Liability and Indemnification: Limitations of liability and indemnification obligations
14. Term and Termination: Duration of agreement and termination provisions
15. Force Majeure: Provisions for unforeseen circumstances and their handling
16. General Provisions: Standard legal clauses including governing law, notices, and amendments
1. Security Requirements: Specific security standards and protocols, recommended for websites handling sensitive data
2. Third-Party Integrations: Terms regarding integration with third-party services or APIs, if applicable
3. Training and Documentation: Provisions for user training and system documentation, if required
4. Service Credits: Compensation scheme for failure to meet SLA metrics, useful for high-value contracts
5. Disaster Recovery: Procedures for backup and recovery, important for business-critical websites
6. Change Management: Process for handling change requests and modifications, useful for complex projects
7. Source Code Escrow: Provisions for source code protection, relevant for custom-developed solutions
1. Technical Specifications: Detailed technical requirements, functionalities, and features of the website
2. Service Level Metrics: Specific performance indicators, measurement methods, and targets
3. Fee Schedule: Detailed breakdown of all fees, costs, and payment milestones
4. Support and Maintenance Procedures: Detailed procedures for support requests and maintenance activities
5. Project Timeline: Detailed project plan with all phases, deliverables, and deadlines
6. Testing Procedures: Detailed testing methodologies and acceptance criteria
7. Contact Details: List of key contacts and escalation procedures for both parties
Authors
Relevant legal definitions
Clauses
Relevant Industries
Information Technology
E-commerce
Digital Services
Retail
Financial Services
Healthcare
Education
Manufacturing
Professional Services
Media and Entertainment
Government and Public Sector
Relevant Teams
Legal
Information Technology
Procurement
Digital Operations
Development
Project Management
Compliance
Risk Management
Technical Operations
Quality Assurance
Relevant Roles
IT Director
Chief Technology Officer
Project Manager
Legal Counsel
Contract Manager
Procurement Manager
Website Developer
Development Team Lead
Digital Project Manager
IT Procurement Specialist
Technical Account Manager
Solutions Architect
Product Owner
Digital Operations Manager
Compliance Officer
Find the exact document you need
Non Disclosure Agreement Software Developerlance
Dutch law-governed NDA for software development contractors, protecting confidential information and IP in development projects.
find out more
App Developer Contract
Dutch-law governed contract for mobile application development services, establishing terms for development, delivery, and ownership of mobile applications.
find out more
Agreement For Development Of Property
Dutch law-governed agreement establishing terms and conditions for property development projects, including planning, construction, and regulatory requirements.
find out more
Developer Contract
Dutch law-governed agreement for software development services, establishing terms between developers and clients while ensuring compliance with local regulations.
find out more
Software Development Services Contract
Dutch law-governed agreement for software development services, outlining development scope, deliverables, and compliance requirements.
find out more
Business Development Contract
Dutch law-governed agreement establishing terms for business development services, defining scope, obligations, and commercial terms between service provider and client.
find out more
Developer Services Agreement
Dutch law-governed agreement for software development services, defining terms between developers and clients with necessary legal compliance requirements.
find out more
Apartment Development Agreement
A Dutch law agreement governing apartment complex development, detailing construction terms, specifications, and apartment rights (appartementsrecht) requirements.
find out more
Service Level Agreement Website Development
A Dutch law-governed agreement setting performance standards and deliverables for website development services, including GDPR compliance and service metrics.
find out more
Software Developer Agreement
Dutch law-governed agreement setting out terms and conditions for software development services, including project scope, deliverables, and mutual obligations.
find out more
Software Development Retainer Agreement
Dutch law-governed agreement establishing a retained software development service arrangement, including resource allocation, delivery terms, and IP rights.
find out more
Design Development Agreement
Dutch law-governed agreement for design and development services, establishing terms between design service providers and clients.
find out more
Advance Payment Agreement For Land
A Dutch law agreement governing advance payments for land purchases in the Netherlands, including security arrangements and registration requirements.
find out more
Software Co Development Agreement
A Dutch law-governed agreement for collaborative software development between multiple parties, addressing IP rights, resources, and development processes.
find out more
Building Development Agreement
A Dutch law agreement governing property development projects, establishing rights and obligations between developers and property owners in the Netherlands.
find out more
Real Estate Development Partnership Agreement
Dutch law-governed agreement establishing a partnership structure for real estate development projects, defining partners' rights, obligations, and project execution framework.
find out more
Joint Venture Agreement For Development Of Land
Dutch law-governed agreement establishing a joint venture between parties for land development purposes, including property rights, development plans, and profit-sharing arrangements.
find out more
Agreement Between Developer And Contractor
A Dutch law-governed agreement between property developer and contractor establishing terms, obligations, and conditions for construction projects.
find out more
Prototype Development Agreement
A Dutch law agreement governing the development of prototypes, establishing terms, specifications, and rights between client and developer.
find out more
Mine Development And Production Agreement
A Dutch law-governed agreement establishing the framework for mining development and operations in the Netherlands, outlining rights and obligations for both mining companies and authorities.
find out more
Master Developer Agreement
A Dutch law-governed framework agreement establishing terms and conditions for software development services between a development provider and client organization.
find out more
Freelance Developer Contract
Dutch law-governed contract template for engaging freelance software developers, ensuring compliance with local regulations and GDPR.
find out more
Software Development Subcontractor Agreement
Dutch-law governed agreement for software development subcontracting arrangements, covering service delivery, IP rights, and compliance requirements.
find out more
Joint Development Agreement Between Landowner And Builder
Dutch law-governed agreement between landowner and builder for joint property development, incorporating Dutch civil and construction law requirements.
find out more
Performance And Development Agreement
Dutch-law governed agreement establishing performance metrics and development framework between employer and employee, including evaluation procedures and growth opportunities.
find out more
Market Development Agreement
Dutch-law governed agreement establishing terms for market development activities, including territorial rights, performance metrics, and compensation structure.
find out more
Development Service Agreement
Dutch law-governed agreement for development services, establishing terms for service delivery, IP rights, and project execution.
find out more
Development Funding Agreement
A Dutch law agreement governing the provision and terms of development funding, including disbursement conditions, project milestones, and monitoring requirements.
find out more
Software Development And Maintenance Agreement
A Dutch law-governed agreement for custom software development and maintenance services, defining development scope, maintenance terms, and parties' obligations.
find out more
Mutual Development Agreement
Dutch law-governed agreement for collaborative development projects between multiple parties, addressing IP rights, confidentiality, and project governance.
find out more
Area Development Agreement
Dutch law agreement governing rights and obligations for area development projects, including planning, infrastructure, and environmental requirements.
find out more
Customer Development Agreement
A Dutch law agreement governing custom software/technology development projects between service providers and customers, outlining development scope, deliverables, and legal obligations.
find out more
Software Development Partnership Agreement
A Dutch law-governed agreement establishing terms and conditions for collaborative software development partnerships, including IP rights, responsibilities, and revenue sharing arrangements.
find out more
Site Development Agreement
A Dutch law agreement governing the development of a specific site, establishing terms and conditions for construction and development processes.
find out more
Joint Software Development Agreement
Dutch law-governed agreement for collaborative software development between multiple parties, covering development rights, responsibilities, and IP ownership.
find out more
Software Development Outsourcing Agreement
Dutch law-governed agreement for outsourcing software development services, covering development terms, IP rights, and GDPR compliance.
find out more
Forward Funding Agreement
A Dutch law agreement establishing the terms for an investor to finance a real estate development project from inception through completion, including staged payments and development obligations.
find out more
Co Development Agreement
A Dutch law-governed agreement establishing terms for collaborative development between parties, including IP rights, resources, and project governance.
find out more
Incentive Agreement
A Dutch law contract establishing performance-based compensation terms between employer and employee(s), including metrics, calculations, and payment conditions.
find out more
Game Development Agreement
A Dutch law contract governing the development of video games or interactive software, outlining development, legal, and commercial terms between developers and clients.
find out more
Custom Software Development Agreement
Dutch-law governed agreement for custom software development services, defining development terms, deliverables, and IP rights.
find out more
Agile Software Development Agreement
Dutch law-governed agreement for agile software development projects, covering sprint-based delivery, IP rights, and compliance requirements.
find out more
Project Development Agreement
Dutch law-governed agreement establishing terms and conditions for property development projects, defining parties' rights and obligations under Netherlands jurisdiction.
find out more
Product Development Agreement
Dutch law-governed agreement for product development services, covering development scope, IP rights, and project delivery terms.
find out more
Software Developer Contract
Dutch law-governed employment agreement for software developers, covering both standard employment terms and software development-specific provisions.
find out more
Website Development Agreement
Dutch-law governed agreement for website development services, outlining project scope, deliverables, and mutual obligations between developer and client.
find out more
Development Management Agreement
A Dutch law agreement governing the appointment of a development manager to oversee real estate development projects in the Netherlands.
find out more
Download our whitepaper on the future of AI in Legal
By providing your email address you are consenting to our Privacy Notice.
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our for more details and real-time security updates.
Read our Privacy Policy.