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1. Service Levels: Include when the agreement involves ongoing service delivery with specific performance metrics

2. Insurance: Add when specific insurance requirements need to be maintained by either party

3. Force Majeure: Include when parties want to address circumstances beyond their control that might affect performance

4. Change Control: Add for agreements where formal processes for changes need to be documented

5. Data Protection: Include when personal data processing is involved, ensuring compliance with Privacy Act 2020

6. Warranties and Indemnities: Add when specific guarantees or protection against losses need to be included

7. Compliance with Laws: Include when specific regulatory compliance obligations need to be highlighted

8. Subcontracting: Add when either party may need to engage subcontractors

1. Schedule 1 - Services Description: Detailed description of services or deliverables to be provided

2. Schedule 2 - Pricing and Payment Schedule: Detailed breakdown of pricing, payment terms, and schedules

3. Schedule 3 - Service Levels and KPIs: Specific performance metrics and service level requirements

4. Schedule 4 - Contact Details: Key contact information for all parties and authorized representatives

5. Appendix A - Special Terms: Any special conditions or variations specific to this agreement

6. Appendix B - Required Forms: Standard forms or templates to be used during the contract term