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License And Service Agreement Template for New Zealand

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Key Requirements PROMPT example:

License And Service Agreement

"I need a License and Service Agreement for my SaaS company to license our HR management software to enterprise clients in New Zealand, including implementation services and ongoing technical support, with the agreement starting from March 2025."

What is a License And Service Agreement?

The License and Service Agreement serves as a critical legal instrument for businesses providing both licensed materials (such as software, content, or intellectual property) and related services in New Zealand. This document type is particularly relevant when a provider needs to grant usage rights to their intellectual property while also committing to ongoing service delivery, maintenance, or support. It ensures compliance with New Zealand's legal framework, including the Contract and Commercial Law Act 2017, Privacy Act 2020, and relevant consumer protection legislation. The agreement typically covers license scope, usage rights, service levels, support obligations, data protection, and intellectual property protection, making it essential for technology providers, SaaS companies, and digital service providers operating under New Zealand jurisdiction.

What sections should be included in a License And Service Agreement?

1. Parties: Identifies and provides details of the contracting parties - Licensor/Service Provider and Licensee/Customer

2. Background: Contextual information explaining the purpose of the agreement and the parties' intentions

3. Definitions: Defines key terms used throughout the agreement for clarity and consistency

4. License Grant: Specifies the scope, nature, and limitations of the license being granted

5. Services: Details the services to be provided, including scope, delivery methods, and service levels

6. Fees and Payment: Outlines licensing fees, service charges, payment terms, and billing procedures

7. Term and Termination: Specifies agreement duration, renewal provisions, and termination circumstances

8. Intellectual Property Rights: Establishes ownership and protection of IP, including pre-existing and newly created IP

9. Confidentiality: Defines confidential information and obligations regarding its protection

10. Data Protection and Privacy: Addresses handling of personal data and compliance with Privacy Act 2020

11. Warranties and Representations: States warranties regarding services, licensed materials, and compliance with laws

12. Liability and Indemnification: Sets liability limitations and indemnification obligations

13. Force Majeure: Addresses circumstances beyond parties' control affecting performance

14. General Provisions: Contains standard boilerplate clauses including notices, assignment, and governing law

What sections are optional to include in a License And Service Agreement?

1. Service Level Agreement: Detailed service performance metrics and remedies - include for complex service arrangements

2. Change Management: Procedures for implementing changes to services or licensed materials - for agreements expecting evolution

3. Disaster Recovery: Business continuity and disaster recovery procedures - for critical services

4. Security Requirements: Specific security protocols and compliance requirements - for handling sensitive data

5. Training and Support: Details of training and support services - for complex products/services

6. Audit Rights: Rights to audit compliance and usage - for high-value or regulated services

7. Implementation Services: Details of implementation or transition services - for complex deployments

8. Third-Party Terms: Terms relating to third-party products or services - when incorporating external elements

What schedules should be included in a License And Service Agreement?

1. Schedule 1 - Licensed Materials: Detailed description of licensed software, content, or materials

2. Schedule 2 - Service Specifications: Detailed technical specifications of services to be provided

3. Schedule 3 - Service Levels: Specific service level metrics, measurements, and remedies

4. Schedule 4 - Fee Schedule: Detailed pricing, payment terms, and fee calculations

5. Schedule 5 - Support Services: Support service details including response times and escalation procedures

6. Schedule 6 - Security Requirements: Detailed security protocols and compliance requirements

7. Appendix A - Technical Requirements: Technical specifications for implementation or integration

8. Appendix B - Acceptable Use Policy: Rules and restrictions for use of licensed materials and services

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions





















































Clauses










































Relevant Industries

Information Technology

Software Development

Cloud Services

Digital Media

Professional Services

Financial Services

Healthcare

Education

Telecommunications

Manufacturing

Retail

Entertainment

Consulting

Research and Development

Relevant Teams

Legal

Procurement

Information Technology

Commercial

Operations

Sales

Business Development

Compliance

Risk Management

Vendor Management

Service Delivery

Account Management

Relevant Roles

Legal Counsel

Contract Manager

Commercial Director

Chief Technology Officer

IT Director

Procurement Manager

Software Licensing Manager

Vendor Manager

Business Development Manager

Operations Director

Chief Information Officer

Service Delivery Manager

Account Executive

Sales Director

Compliance Officer

Risk Manager

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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