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1. Parties: Identifies the contracting parties - typically the supplier and the customer
2. Background: Sets out the context and purpose of the agreement
3. Definitions and Interpretation: Defines key terms and establishes interpretation rules
4. Term and Renewal: Specifies initial term, renewal options and conditions
5. Supply Framework: Establishes the framework for issuing purchase orders and supply arrangements
6. Ordering Process: Details the procedure for submitting and accepting purchase orders
7. Pricing and Payment: Covers pricing structure, payment terms, invoicing requirements
8. Delivery and Acceptance: Specifies delivery terms, timeframes, and acceptance procedures
9. Quality and Performance Standards: Sets out quality requirements and performance metrics
10. Warranties and Representations: Details warranties for goods/services and party representations
11. Risk and Insurance: Allocates risks and specifies insurance requirements
12. Intellectual Property: Addresses IP ownership and licensing arrangements
13. Confidentiality and Privacy: Covers confidentiality obligations and data protection
14. Liability and Indemnities: Sets out liability limitations and indemnification obligations
15. Termination: Details termination rights, process and consequences
16. Dispute Resolution: Establishes process for resolving disputes
17. General Provisions: Includes standard boilerplate clauses like notices, assignment, governing law
1. Service Levels: Include when specific performance metrics and service levels need to be monitored and enforced
2. Business Continuity: Include for critical supply relationships requiring disaster recovery planning
3. Environmental and Sustainability Requirements: Include when environmental compliance or sustainability goals are important
4. Anti-Bribery and Corruption: Include for international procurement or high-risk sectors
5. Change Control: Include when formal process for changes to specifications or requirements is needed
6. Transition and Exit: Include for complex relationships requiring detailed exit planning
7. Security Requirements: Include when supplier needs access to customer systems or sensitive information
8. Subcontracting: Include when supplier likely to use subcontractors
9. Innovation and Continuous Improvement: Include for long-term strategic relationships
10. Volume Commitments: Include when minimum purchase volumes or exclusive supply arrangements apply
1. Schedule 1 - Goods and Services Description: Detailed specifications of goods/services to be supplied
2. Schedule 2 - Pricing Schedule: Detailed pricing, including any volume discounts or price adjustment mechanisms
3. Schedule 3 - Service Levels and KPIs: Detailed service level requirements and measurement criteria
4. Schedule 4 - Ordering Procedure: Detailed process flow for placing and fulfilling orders
5. Schedule 5 - Key Personnel: Lists key supplier personnel and their roles
6. Schedule 6 - Approved Subcontractors: List of pre-approved subcontractors if applicable
7. Schedule 7 - Form of Purchase Order: Template purchase order form
8. Schedule 8 - Reporting Requirements: Ƶ and requirements for performance reporting
9. Schedule 9 - Insurance Requirements: Detailed insurance requirements and minimum coverage
10. Appendix A - Technical Specifications: Detailed technical requirements for goods/services
11. Appendix B - Compliance Requirements: Specific regulatory or industry compliance requirements
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