This SaaS EULA template is designed for software providers offering their services to users in New Zealand. It should be used when deploying any software-as-a-service solution to end users, whether for business or consumer applications. The document incorporates essential elements required by New Zealand legislation, including the Fair Trading Act 1986, Privacy Act 2020, and Consumer Guarantees Act 1993. The EULA covers critical aspects such as service access rights, data protection, user obligations, and service limitations, while ensuring compliance with New Zealand's consumer protection and privacy requirements. This template is particularly relevant for cloud-based services where users access software through web browsers or dedicated applications, rather than traditional installed software.
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Key Requirements PROMPT example:
SaaS EULA
"I need a SaaS EULA for my enterprise-level project management software launching in March 2025, compliant with New Zealand law, including specific clauses for data security and integration with third-party productivity tools."
1. Parties: Identification of the service provider and definition of the user/licensee
2. Background: Context of the agreement and brief description of the SaaS service
3. Definitions: Key terms used throughout the agreement
4. License Grant: Scope of the license, usage rights, and restrictions
5. Service Access and Availability: Terms regarding service access, availability commitments, and maintenance
6. User Obligations: User responsibilities, acceptable use policy, and account management
7. Data Privacy and Security: Data collection, processing, storage, and protection measures
8. Intellectual Property Rights: IP ownership, protection, and restrictions
9. Fees and Payment: Pricing, payment terms, and billing procedures
10. Term and Termination: Duration, renewal, and termination conditions
11. Warranties and Disclaimers: Service warranties and limitations
12. Limitation of Liability: Liability caps and exclusions
13. General Provisions: Miscellaneous legal terms including governing law and dispute resolution
1. Third-Party Integrations: Terms for third-party services integration, used when the SaaS platform interfaces with other services
2. Service Level Agreement: Detailed service performance metrics and commitments, used for enterprise-level services
3. Professional Services: Terms for additional services like implementation or training, if offered
4. Compliance and Certification: Specific compliance requirements and certifications, needed for regulated industries
5. Geographic Restrictions: Regional service limitations and requirements, if service is restricted to certain territories
6. Free Trial Terms: Terms specific to trial periods, if trial versions are offered
7. API Usage Terms: Specific terms for API access and usage, if APIs are provided
1. Service Description: Detailed description of the SaaS service features and functionality
2. Technical Requirements: Minimum system requirements and technical specifications
3. Fee Schedule: Detailed pricing tiers and payment structures
4. Service Level Metrics: Specific performance metrics, uptime commitments, and response times
5. Security Standards: Detailed security protocols and compliance measures
6. Data Processing Terms: Detailed terms for processing personal data in compliance with privacy laws
7. Acceptable Use Policy: Detailed guidelines for acceptable use of the service
Authors
Relevant legal definitions
Clauses
Relevant Industries
Technology
Financial Services
Healthcare
Education
Professional Services
Retail
Manufacturing
Government
Telecommunications
Media and Entertainment
Real Estate
Non-profit Organizations
Relevant Teams
Legal
Information Technology
Product Development
Compliance
Sales
Customer Success
Information Security
Operations
Business Development
Relevant Roles
Legal Counsel
Software Developer
Product Manager
IT Director
Chief Technology Officer
Compliance Officer
Privacy Officer
Contract Manager
Business Development Manager
Sales Director
Customer Success Manager
Information Security Manager
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