The Standard Reference Letter is a crucial document in New Zealand's employment landscape, commonly used when employees transition between jobs or apply for new positions. It serves as a formal written testimony from a previous employer, providing insight into an employee's work history, performance, and professional conduct. This document must adhere to New Zealand's legal framework, particularly the Privacy Act 2020, Defamation Act 1992, and Employment Relations Act 2000. The Standard Reference Letter typically includes verification of employment dates, role descriptions, performance assessments, and character observations. It's designed to provide prospective employers with reliable, objective information while protecting both the referee's and former employee's interests. Special consideration must be given to privacy concerns, consent requirements, and the duty to provide accurate, non-discriminatory information.
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1. Letter Header: Including date, reference number if applicable, and full contact details of the referee
2. Addressee Details: Name and address of the recipient or 'To Whom It May Concern' if general
3. Employment Confirmation: Confirmation of employment relationship, including dates, position(s) held, and nature of role
4. Role Description: Brief overview of key responsibilities and duties performed
5. Performance Assessment: Factual description of the employee's performance, key achievements, and competencies
6. Personal Qualities: Description of work-related personal attributes and characteristics
7. Closing Statement: Standard closing including willingness to be contacted for further information
8. Signature Block: Referee's name, position, contact details, and signature
1. Reason for Leaving: Include when appropriate and with employee's consent, explaining the circumstances of departure
2. Specific Skills Assessment: Detailed evaluation of specific skills relevant to the new role (when requested)
3. Project Highlights: Specific examples of projects or initiatives led by the employee (for senior roles)
4. Professional Development: Overview of training, certifications, or development activities undertaken
5. Team Leadership: Assessment of leadership capabilities if the employee held management responsibilities
6. Attendance Record: Information about reliability and attendance (if specifically requested)
1. Performance Reviews Summary: Optional attachment summarizing formal performance reviews (with consent)
2. Certificates and Qualifications: Copies of relevant certifications obtained during employment
3. Project Portfolio: For creative or technical roles, examples of work (with appropriate confidentiality considerations)
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Relevant Teams
Human Resources
Legal
Finance
Operations
Sales
Marketing
Information Technology
Research and Development
Customer Service
Administration
Product Development
Quality Assurance
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Corporate Communications
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Department Manager
Team Leader
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Senior Specialist
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Administrative Assistant
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Customer Service Representative
Research Associate
Developer
Engineer
Consultant
Account Manager
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