The Supply of Services Agreement is a fundamental commercial document used in Qatar to establish and regulate the provision of services between businesses. This agreement is particularly important in Qatar's rapidly developing economy, where service contracts form a crucial part of business operations across various sectors. The document must comply with Qatar's Civil Code (Law No. 22 of 2004) and related commercial regulations, while incorporating international best practices. It typically includes detailed provisions on service scope, performance standards, payment terms, liability, and dispute resolution. The agreement is essential for businesses operating in Qatar, whether local or international, and must address specific local law requirements such as Arabic language provisions and local court jurisdiction unless arbitration is specifically agreed.
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1. Parties: Identification of the service provider and customer, including full legal names, commercial registration numbers, and registered addresses
2. Background: Context of the agreement, relationship between parties, and high-level purpose of the services
3. Definitions: Detailed definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided, including core obligations and deliverables
5. Term and Commencement: Duration of the agreement, including start date and any renewal provisions
6. Service Provider's Obligations: Detailed responsibilities and commitments of the service provider
7. Customer's Obligations: Responsibilities and commitments of the customer, including cooperation and access requirements
8. Fees and Payment: Payment terms, fee structure, invoicing process, and payment timeline
9. Service Levels: Performance standards, KPIs, and measurement criteria
10. Intellectual Property Rights: Ownership and usage rights of pre-existing and newly created IP
11. Confidentiality: Protection of confidential information and trade secrets
12. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements
13. Force Majeure: Events excusing performance and related procedures
14. Termination: Grounds for termination, notice requirements, and consequences
15. Governing Law and Dispute Resolution: Confirmation of Qatar law governance and dispute resolution mechanisms
16. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement
1. Data Protection: Required when services involve processing personal data or confidential information
2. Compliance with Laws: Detailed section needed for regulated industries or specific compliance requirements
3. Change Control: Include when services may require modifications during the term
4. Business Continuity: Important for critical services or long-term arrangements
5. Staff and Personnel: Required when services involve deployment of personnel or secondment
6. Exit Management: Important for complex services requiring transition upon termination
7. Anti-Bribery and Corruption: Required for high-value contracts or government-related services
8. Environmental Compliance: Relevant for services with environmental impact
9. Subcontracting: Include when service provider may need to engage subcontractors
10. Insurance: Detailed section needed for high-risk services or regulatory requirements
1. Service Description: Detailed technical specifications and scope of services
2. Service Levels and KPIs: Detailed performance metrics, measurement methods, and remedies
3. Pricing and Payment Schedule: Detailed fee structure, rates, and payment terms
4. Personnel: Key personnel, qualifications, and replacement procedures
5. Required Equipment and Materials: List of equipment and materials to be provided by each party
6. Customer Dependencies: Detailed list of customer obligations and prerequisites
7. Compliance Requirements: Specific regulatory or industry compliance requirements
8. Form of Reports: Ƶ and requirements for service reports and documentation
9. Change Control Procedure: Detailed process for requesting and implementing changes
10. Business Continuity Plan: Disaster recovery and business continuity procedures
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