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1. Previous Communication Summary: Include when there have been previous attempts to resolve the issue

2. Legal Rights Reference: Include when the issue is serious and you need to reference your legal rights under UAE law

3. Cost Impact Analysis: Include when the complaint has resulted in quantifiable financial losses

4. Third Party Impact: Include when the issue has affected your relationships with other business partners or customers

5. Alternative Resolution Options: Include when you want to propose multiple possible solutions

6. Escalation Notice: Include when you need to indicate potential escalation to legal proceedings if the matter remains unresolved

1. Purchase Documentation: Copies of relevant purchase orders, contracts, or agreements

2. Delivery Documentation: Delivery notes, shipping documents, or receiving reports showing the issue

3. Quality Reports: Any quality control reports, inspection results, or test certificates

4. Photographic Evidence: Photos or videos documenting the issue (if applicable)

5. Communication Records: Copies of previous relevant emails, letters, or meeting minutes

6. Financial Impact Statement: Detailed breakdown of costs or losses incurred due to the issue