The Consulting Statement of Work (SoW) is a critical document used in Austrian business relationships to define and govern specific consulting engagements. It serves as a detailed project-specific agreement under the framework of Austrian law, particularly the ABGB and UGB, and is typically used when a consulting firm or individual consultant needs to outline specific services, deliverables, and commercial terms for a client project. This document type is essential for both parties to clearly understand their obligations, project scope, timeline, and success criteria. The SoW includes key elements such as service descriptions, deliverables, timelines, payment terms, and acceptance criteria, while ensuring compliance with Austrian legal requirements and data protection regulations. It's particularly valuable for complex consulting projects where clear definition of scope and deliverables is crucial for project success.
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1. Parties: Identification of the consulting service provider and the client, including full legal names, registration numbers, and addresses
2. Background: Context of the consulting engagement and brief description of why the parties are entering into this SoW
3. Definitions: Key terms used throughout the document, ensuring consistent interpretation
4. Scope of Services: Detailed description of the consulting services to be provided, including specific tasks and responsibilities
5. Deliverables: Specific outputs and deliverables to be produced during the engagement
6. Timeline and Milestones: Project schedule, key dates, and delivery milestones
7. Fees and Payment Terms: Consulting fees, payment schedule, invoicing details, and any additional costs
8. Resources and Requirements: Resources to be provided by each party and any specific requirements for service delivery
9. Acceptance Criteria: Criteria and process for accepting deliverables and completed work
10. Project Governance: Management structure, reporting requirements, and communication protocols
11. Term and Termination: Duration of the SoW and conditions for early termination
12. Confidentiality: Obligations regarding confidential information handling and protection
13. Intellectual Property Rights: Ownership and usage rights of work products and pre-existing materials
1. Travel and Expenses: Include when consulting services require travel or significant additional expenses
2. Data Protection: Include when personal data processing is involved, ensuring GDPR compliance
3. Service Levels: Include when specific performance metrics or service levels need to be maintained
4. Training and Knowledge Transfer: Include when the consulting engagement involves training client staff
5. Warranty: Include when specific warranties for deliverables or services are required
6. Insurance Requirements: Include when specific insurance coverage needs to be maintained
7. Change Control: Include when the scope or deliverables may need modification during the engagement
8. Non-Solicitation: Include when there's a need to prevent hiring of personnel between parties
1. Schedule A - Detailed Service Description: Comprehensive breakdown of consulting services and methodologies
2. Schedule B - Deliverables Specification: Detailed technical or functional specifications of all deliverables
3. Schedule C - Project Plan: Detailed timeline, resource allocation, and milestone schedule
4. Schedule D - Fee Schedule: Detailed breakdown of fees, rates, and payment milestones
5. Schedule E - Key Personnel: List of key team members and their roles from both parties
6. Appendix 1 - Technical Requirements: Technical specifications or requirements for service delivery
7. Appendix 2 - Acceptance Test Criteria: Detailed criteria and procedures for deliverable acceptance
8. Appendix 3 - Security Requirements: Security protocols and requirements for service delivery
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