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1. Data Protection: Detailed data handling and privacy obligations, required if personal data is processed

2. Security Requirements: Specific security protocols and standards, needed for sensitive operations

3. Business Continuity: Disaster recovery and business continuity requirements, important for critical services

4. Employee Transfer: Terms for transferring employees, required if staff will transfer between providers

5. Third Party Contracts: Management of subcontractors and third-party agreements, needed if external parties are involved

6. Change Control: Process for managing changes to services or agreement terms, useful for long-term or complex arrangements

7. Technology Transfer: Terms for transferring or licensing technology, needed if specific systems are involved

8. Environmental Requirements: Environmental compliance and sustainability obligations, relevant for services with environmental impact

1. Schedule 1 - Service Specifications: Detailed technical specifications of services to be provided

2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics, measurement methods, and remedies

3. Schedule 3 - Pricing and Payment Terms: Detailed fee structure, rates, and payment calculations

4. Schedule 4 - Transition Plan: Detailed timeline and responsibilities for service transition

5. Schedule 5 - Governance Framework: Detailed procedures for oversight, reporting, and decision-making

6. Schedule 6 - Personnel: Key personnel, qualifications, and roles

7. Schedule 7 - Required Insurance: Insurance types and coverage levels

8. Schedule 8 - Form of Reports: ������Ƶ and requirements for various reports

9. Appendix A - Technical Requirements: Detailed technical standards and requirements

10. Appendix B - Security Standards: Specific security protocols and compliance requirements