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SLA Asset Management for Germany

SLA Asset Management Template for Germany

This document is a comprehensive Service Level Agreement (SLA) for Asset Management services, governed by German law and compliant with German financial regulations, including the German Banking Act (KWG) and Securities Trading Act (WpHG). It establishes the framework for professional asset management services, defining performance metrics, service standards, reporting requirements, and regulatory compliance obligations. The agreement incorporates specific German legal requirements while addressing key aspects of modern asset management, including ESG considerations, digital asset management, and data protection under GDPR. It is designed to meet both German regulatory standards and international best practices in asset management.

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What is a SLA Asset Management?

This SLA Asset Management agreement is essential for establishing and maintaining professional asset management relationships under German law. It is typically used when an organization or individual engages a professional asset management firm to manage their investment portfolio or assets. The document sets out detailed service levels, performance metrics, reporting requirements, and compliance obligations, specifically tailored to meet German regulatory requirements including the German Banking Act (KWG), Securities Trading Act (WpHG), and Investment Code (KAGB). It addresses critical aspects such as investment guidelines, risk management, custody arrangements, and fee structures, while ensuring compliance with German and EU regulations, including GDPR. The agreement is particularly important for maintaining transparency and accountability in professional asset management relationships while providing clear metrics for service evaluation.

What sections should be included in a SLA Asset Management?

1. Parties: Identification of the contracting parties - the asset management service provider and the client

2. Background: Context of the agreement and brief description of the services to be provided

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of asset management services to be provided

5. Service Level Requirements: Specific performance standards and metrics for service delivery

6. Performance Monitoring: Methods and frequency of performance measurement and reporting

7. Fees and Payment Terms: Fee structure, payment schedule, and related financial terms

8. Client Obligations: Responsibilities and obligations of the client

9. Service Provider Obligations: Responsibilities and obligations of the asset manager

10. Regulatory Compliance: Compliance requirements under German and EU regulations

11. Risk Management: Risk assessment, management procedures, and controls

12. Data Protection and Security: GDPR compliance and data security measures

13. Confidentiality: Confidentiality obligations and information handling

14. Term and Termination: Duration of agreement and termination provisions

15. Liability and Indemnification: Limitation of liability and indemnification provisions

16. Force Majeure: Provisions for unforeseen circumstances and force majeure events

17. Governing Law and Jurisdiction: Confirmation of German law application and jurisdiction

18. General Provisions: Miscellaneous legal provisions including notices, amendments, and assignment

What sections are optional to include in a SLA Asset Management?

1. Investment Guidelines: Specific investment restrictions and guidelines - required if client has special investment requirements

2. ESG Compliance: Environmental, Social, and Governance requirements - included if client requires ESG-focused asset management

3. Disaster Recovery: Detailed disaster recovery and business continuity procedures - recommended for high-value portfolios

4. Insurance Requirements: Specific insurance coverage requirements - included for higher-risk asset management services

5. Sub-contractor Provisions: Rules regarding use of sub-contractors - needed if service provider uses third parties

6. Special Reporting Requirements: Custom reporting requirements - included if client needs specific reporting formats or frequency

What schedules should be included in a SLA Asset Management?

1. Schedule 1 - Service Level Metrics: Detailed performance metrics and measurement criteria

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, charges, and payment terms

3. Schedule 3 - Reporting Requirements: Specific reporting formats, frequencies, and content requirements

4. Schedule 4 - Contact Details: Key contacts and escalation procedures

5. Schedule 5 - Technical Requirements: Technical specifications and system requirements

6. Schedule 6 - Processing Activities: Detailed description of data processing activities under GDPR

7. Appendix A - Investment Guidelines: Detailed investment parameters and restrictions

8. Appendix B - Risk Management Procedures: Detailed risk management and monitoring procedures

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Germany

Publisher

Ƶ

Cost

Free to use
Relevant legal definitions












































Clauses

































Relevant Industries

Financial Services

Banking

Investment Management

Insurance

Pension Funds

Private Equity

Real Estate

Corporate Treasury

Family Offices

Wealth Management

Fund Management

Institutional Investment

Relevant Teams

Legal

Compliance

Risk Management

Investment Management

Operations

Client Services

Treasury

Finance

Portfolio Administration

Regulatory Reporting

Due Diligence

Investment Analysis

Relevant Roles

Chief Investment Officer

Portfolio Manager

Asset Manager

Compliance Officer

Risk Manager

Investment Director

Treasury Manager

Financial Controller

Legal Counsel

Operations Manager

Client Relationship Manager

Investment Analyst

Fund Administrator

Due Diligence Officer

Regulatory Reporting Officer

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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