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A Water Complaint Letter is a formal document used in Germany when consumers or businesses need to raise concerns about water-related issues with their service provider or relevant authorities. This document type is essential when dealing with problems such as water quality, supply interruptions, pressure issues, billing discrepancies, or infrastructure concerns. It must comply with German federal and state water laws, including the Wasserhaushaltsgesetz (WHG) and local water regulations. The letter serves as a formal record of the complaint and often forms the basis for legal action if the issue remains unresolved. It should include all relevant customer information, detailed description of the problem, reference to applicable regulations, and clear statements of expected resolution, making it a crucial tool in consumer protection and utility service quality maintenance.

1. Sender Details: Full name, address, and customer account number of the complainant

2. Recipient Details: Water company's name, address, and relevant department

3. Subject Line: Clear indication that this is a formal complaint about water services

4. Problem Description: Detailed explanation of the water issue (quality, supply, billing, etc.)

5. Impact Statement: Description of how the issue has affected the complainant

6. Previous Communications: Reference to any prior contact with the water company about this issue

7. Legal Basis: Reference to relevant German water regulations and consumer rights

8. Desired Resolution: Clear statement of what action is expected from the water company

9. Response Timeline: Specification of expected timeframe for response