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1. Parties: Details of the client company and the RPO provider
2. Background: Context of the agreement and high-level objectives
3. Definitions: Key terms used throughout the agreement
4. Services: Detailed scope of recruitment services to be provided
5. Service Levels and KPIs: Performance metrics and measurement criteria
6. Fees and Payment Terms: Pricing structure, payment schedule, and invoicing requirements
7. Data Protection: GDPR compliance and data handling procedures
8. Confidentiality: Protection of sensitive information
9. Term and Termination: Duration and conditions for ending the agreement
10. Governing Law: Jurisdiction and applicable law
1. Volume Commitments: Minimum recruitment volumes - for large-scale RPO arrangements
2. International Services: Cross-border recruitment provisions - when recruiting across multiple jurisdictions
3. Technology Integration: ATS and HRIS integration requirements - when specific systems integration is needed
4. Transition Services: Process for transitioning from existing arrangements - when replacing an incumbent provider
1. Service Description: Detailed breakdown of services and processes
2. Service Levels: Detailed KPIs and measurement methodology
3. Fee Schedule: Detailed pricing structure and payment terms
4. Data Processing Agreement: GDPR-compliant data processing terms
5. Implementation Plan: Timeline and milestones for service deployment
6. Key Personnel: Named individuals responsible for service delivery
7. Client Policies: Relevant client policies to be followed
8. Exit Plan: Process for service transition upon termination
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