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1. Introduction: Overview of the organization issuing the RFP and high-level purpose of the request
2. Project Overview: Detailed description of the project, business needs, and objectives to be achieved
3. Scope of Work: Detailed specifications of the products/services required and deliverables expected
4. Timeline: Key dates including proposal submission deadline, evaluation period, selection date, and project implementation schedule
5. Submission Requirements: Format, content, and structure requirements for proposal submissions
6. Evaluation Criteria: Detailed explanation of how proposals will be evaluated and weighted scoring criteria
7. Terms and Conditions: General terms governing the RFP process and subsequent contract
8. Contact Information: Details of the person(s) responsible for RFP communications and query handling
1. Pre-qualification Requirements: Specific criteria that bidders must meet to be eligible for consideration, used when specific certifications or qualifications are required
2. Budget Guidelines: Information about available budget or expected price range, included when organization wants to set financial expectations
3. Site Visit Information: Details about facility visits or physical inspections, included for projects requiring on-site assessment
4. Incumbent Information: Details about current service provider or existing solutions, included when relevant for transition planning
5. Sustainability Requirements: Environmental and social responsibility criteria, included when organization has specific sustainability goals
6. Innovation Opportunity: Section encouraging alternative or innovative solutions, included when organization is open to creative approaches
1. Schedule A - Technical Requirements: Detailed technical specifications and requirements
2. Schedule B - Pricing Template: Standardized format for price quotation and cost breakdown
3. Schedule C - Response Ƶ: Standard forms and formats for proposal responses
4. Schedule D - Draft Contract: Proposed terms and conditions for the final agreement
5. Appendix 1 - Current System/Process Documentation: Information about existing systems or processes relevant to the project
6. Appendix 2 - Service Level Requirements: Detailed performance metrics and service level expectations
7. Appendix 3 - Compliance Checklist: List of mandatory requirements and compliance points
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