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This SaaS Software License Agreement is designed for use in situations where a software provider offers cloud-based software services to business customers in or from Hong Kong. The document is essential for technology companies operating under Hong Kong jurisdiction, providing a legal framework for software subscription services, user access rights, data handling, and service level commitments. It includes specific provisions to comply with Hong Kong legislation, including the Personal Data (Privacy) Ordinance, Electronic Transactions Ordinance, and Contract Law. The agreement is particularly relevant in today's digital economy where businesses increasingly rely on cloud-based solutions and need robust legal protection for both service providers and customers.

1. Parties: Identification of the parties entering into the agreement

2. Background: Context of the agreement and brief description of the SaaS service

3. Definitions and Interpretation: Definitions of key terms and interpretation rules

4. License Grant and Scope: Details of the software license, permitted uses, and restrictions

5. Service Access and Availability: Terms regarding access to the SaaS service and service availability commitments

6. User Subscriptions and Administration: Rules for user account management and subscription terms

7. Customer Obligations: Customer's responsibilities and acceptable use requirements

8. Provider Obligations: Provider's commitments regarding service delivery and support

9. Data Protection and Security: Compliance with Hong Kong PDPO and data security measures

10. Intellectual Property Rights: IP ownership, protections, and related warranties

11. Charges and Payment: Pricing, payment terms, and billing procedures

12. Term and Termination: Duration of agreement and termination circumstances

13. Warranties and Disclaimers: Service warranties and limitations

14. Liability and Indemnification: Limitation of liability and indemnification obligations

15. Confidentiality: Protection of confidential information

16. Force Majeure: Provisions for unforeseen circumstances

17. General Provisions: Standard boilerplate clauses including governing law, notices, and assignment

18. Governing Law and Jurisdiction: Specification of Hong Kong law and jurisdiction