The Security Service Agreement serves as a crucial legal framework for organizations requiring professional security services in Indonesia. This document is essential when engaging a licensed security service provider (BUJP) to protect assets, personnel, and property. It ensures compliance with Indonesian regulations, particularly Law No. 2 of 2002 on the Indonesian National Police and related security service regulations. The agreement covers comprehensive aspects including service scope, personnel requirements, operational procedures, liability provisions, and compliance requirements. It's particularly relevant for organizations requiring continuous security presence, those with valuable assets, or facilities requiring specialized protection measures. The document must align with Indonesian labor laws, security service regulations, and general contract law principles while providing clear guidelines for service delivery and performance standards.
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1. Parties: Identification of the security service provider and the client, including their legal status and registration details
2. Background: Context of the agreement and brief description of the client's security needs
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of security services to be provided, including locations, hours, and specific duties
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination
6. Personnel Requirements: Qualifications, training, and certification requirements for security personnel
7. Operating Procedures: Standard operating procedures, reporting requirements, and performance standards
8. Fees and Payment Terms: Pricing structure, payment schedule, and terms for price adjustments
9. Equipment and Uniforms: Provisions regarding security equipment, uniforms, and maintenance responsibilities
10. Compliance and Licenses: Requirements for maintaining necessary permits and compliance with Indonesian regulations
11. Insurance and Liability: Insurance requirements and allocation of liability between parties
12. Confidentiality: Protection of confidential information and trade secrets
13. Force Majeure: Provisions for unforeseen circumstances and their impact on service delivery
14. Dispute Resolution: Procedures for resolving disputes, including jurisdiction and governing law
15. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Special Security Measures: Additional security measures for high-risk facilities or special events
2. Technology Integration: Provisions for integration with existing security systems and technology
3. Emergency Response Procedures: Specific procedures for handling emergency situations
4. Key Performance Indicators: Detailed metrics for measuring service quality and performance
5. International Operations: Additional provisions for clients with international operations or requirements
6. Subcontracting: Terms and conditions for engaging subcontractors
7. Training Program: Detailed requirements for ongoing training and skill development
8. Business Continuity: Provisions for ensuring service continuation during disruptions
1. Schedule A - Service Locations: Detailed list of locations where security services will be provided
2. Schedule B - Personnel Requirements: Specific qualifications, experience, and certification requirements for security staff
3. Schedule C - Equipment Specifications: Detailed list of required security equipment and specifications
4. Schedule D - Rate Card: Detailed breakdown of fees and charges for different services
5. Schedule E - Performance Standards: Specific metrics and standards for service quality measurement
6. Schedule F - Operating Procedures Manual: Detailed procedures for routine and emergency situations
7. Schedule G - Insurance Requirements: Specific insurance types and coverage amounts required
8. Appendix 1 - Required Forms and Reports: Ƶ for incident reports, daily logs, and other required documentation
9. Appendix 2 - Contact Information: List of key contacts from both parties including emergency contacts
Authors
Relevant legal definitions
Clauses
Relevant Industries
Banking and Financial Services
Manufacturing
Retail
Commercial Real Estate
Mining and Resources
Healthcare
Technology and Data Centers
Hospitality
Education
Industrial
Logistics and Warehousing
Government Facilities
Energy and Utilities
Relevant Teams
Legal
Security
Operations
Procurement
Risk Management
Compliance
Facility Management
Finance
Human Resources
Administration
Relevant Roles
Chief Security Officer
Facility Manager
Operations Director
Risk Manager
Procurement Manager
Legal Counsel
Security Manager
Compliance Officer
Health and Safety Manager
Operations Manager
Contract Manager
Chief Financial Officer
Human Resources Director
General Manager
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