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1. Purpose and Scope: Defines the objective of the policy and its application scope within the organization
2. Definitions: Clear explanations of technical terms, types of phishing attacks, and other relevant terminology
3. Legal Framework: Overview of relevant legislation and regulatory requirements
4. Roles and Responsibilities: Defines responsibilities of employees, IT team, management, and security personnel
5. General Policy Statement: Organization's overall stance on phishing prevention and security
6. Email Security Guidelines: Specific rules and guidelines for handling email communications
7. Reporting Procedures: Step-by-step process for reporting suspected phishing attempts
8. Incident Response: Procedures for handling confirmed phishing incidents
9. Training Requirements: Mandatory security awareness training and ongoing education requirements
10. Policy Compliance: Consequences of non-compliance and enforcement measures
11. Review and Updates: Policy review frequency and update procedures
1. Remote Work Security: Additional security measures for remote workers; include if organization has remote employees
2. Industry-Specific Requirements: Special requirements for regulated industries like finance or healthcare
3. International Operations: Additional considerations for organizations operating across multiple jurisdictions
4. Social Media Guidelines: Specific guidance for preventing social media-based phishing; include if social media use is prevalent
5. Mobile Device Security: Specific guidelines for mobile devices; include if organization has BYOD policy
6. Third-Party Risk Management: Guidelines for managing phishing risks from third-party vendors and partners
1. Appendix A: Common Phishing Examples: Visual examples of common phishing attempts and red flags
2. Appendix B: Reporting Ƶ: Standard forms and templates for reporting phishing incidents
3. Appendix C: Response Flowcharts: Visual representations of incident response procedures
4. Appendix D: Training Materials: Reference materials for security awareness training
5. Appendix E: Technical Controls: Details of technical anti-phishing measures implemented
6. Appendix F: Contact Information: Key contacts for incident reporting and response
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