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Administrative Services Agreement for India

Administrative Services Agreement Template for India

A comprehensive legal agreement governed by Indian law that establishes the terms and conditions for the provision of administrative services between a service provider and a client organization. This document outlines the scope of administrative services, performance standards, payment terms, and compliance requirements while ensuring adherence to Indian regulatory frameworks including the Indian Contract Act, 1872, and relevant corporate laws. It includes detailed provisions for service delivery, quality metrics, confidentiality, data protection, and dispute resolution mechanisms specific to the Indian legal context.

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Administrative Services Agreement

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What is a Administrative Services Agreement?

The Administrative Services Agreement is essential for organizations operating in India that seek to formalize arrangements for outsourced administrative functions or shared services. This document is commonly used when a company wants to delegate its administrative operations to a specialized service provider or establish a structured relationship with a shared services center. It comprehensively covers service specifications, performance metrics, compliance with Indian regulations, and risk allocation between parties. The agreement is particularly relevant in the current business environment where companies increasingly focus on core competencies while outsourcing administrative functions. It addresses key aspects such as service levels, data protection, confidentiality, and dispute resolution mechanisms, all within the framework of Indian law and business practices.

What sections should be included in a Administrative Services Agreement?

1. Parties: Identifies and provides details of the service provider and recipient, including registered addresses and company registration numbers

2. Background: Sets out the context of the agreement and brief description of the parties' intentions

3. Definitions and Interpretation: Defines key terms used throughout the agreement and establishes rules of interpretation

4. Scope of Services: Detailed description of administrative services to be provided under the agreement

5. Term and Renewal: Duration of the agreement and conditions for renewal

6. Service Provider's Obligations: Key responsibilities and commitments of the service provider

7. Client's Obligations: Key responsibilities and commitments of the client

8. Fees and Payment Terms: Service fees, payment schedule, invoicing, and payment methods

9. Performance Standards: Service levels, quality standards, and performance metrics

10. Confidentiality: Obligations regarding confidential information protection

11. Data Protection and Privacy: Obligations for handling personal and business data

12. Intellectual Property Rights: Ownership and usage rights of IP created or used during service provision

13. Liability and Indemnification: Limits of liability and indemnification obligations

14. Termination: Grounds and process for agreement termination

15. Post-Termination Obligations: Obligations of parties after agreement termination

16. Governing Law and Jurisdiction: Specifies Indian law as governing law and jurisdiction for disputes

17. Dispute Resolution: Process for resolving disputes between parties

18. General Provisions: Standard boilerplate clauses including notices, amendments, and severability

What sections are optional to include in a Administrative Services Agreement?

1. Force Majeure: Include when parties want specific provisions for unforeseen circumstances preventing performance

2. Insurance: Include when specific insurance requirements need to be maintained by either party

3. Non-Compete: Include when there's a need to restrict the service provider from providing similar services to competitors

4. Assignment and Subcontracting: Include when there's a need to specifically address the ability to transfer rights or subcontract obligations

5. Compliance with Anti-Corruption Laws: Include when services involve government interaction or high-risk activities

6. Business Continuity: Include when service continuity is critical to the client's operations

7. Change Control: Include when the scope of services is likely to evolve over time

8. Staff and Personnel: Include when specific requirements for service provider's staff need to be detailed

9. Audit Rights: Include when client requires rights to audit service provider's operations

What schedules should be included in a Administrative Services Agreement?

1. Schedule 1 - Service Specifications: Detailed description of each administrative service to be provided

2. Schedule 2 - Service Levels and KPIs: Specific performance metrics and service level requirements

3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, charges, and payment terms

4. Schedule 4 - Authorized Representatives: List of key contacts and authorized representatives from both parties

5. Schedule 5 - Required Reports: Format and frequency of reports to be provided

6. Appendix A - Standard Operating Procedures: Detailed procedures for carrying out specific administrative tasks

7. Appendix B - Compliance Requirements: Specific regulatory and compliance requirements applicable to the services

8. Appendix C - Data Processing Requirements: Specific requirements for handling and processing data

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

India

Publisher

Ƶ

Document Type

Service Agreement

Cost

Free to use
Relevant legal definitions

























































Clauses















































Relevant Industries

Financial Services

Information Technology

Healthcare

Manufacturing

Real Estate

Professional Services

Education

Retail

Telecommunications

Hospitality

Business Process Outsourcing

Consulting

Insurance

Banking

Corporate Services

Relevant Teams

Legal

Operations

Procurement

Finance

Compliance

Administrative Services

Facilities Management

Risk Management

Corporate Services

Vendor Management

Contract Management

Relevant Roles

Chief Operations Officer

Head of Administrative Services

Procurement Manager

Legal Counsel

Compliance Officer

Operations Manager

Facilities Manager

Administrative Services Director

Contract Manager

Business Services Manager

Shared Services Manager

Office Services Manager

Chief Financial Officer

Risk Manager

Company Secretary

Industries









Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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