Ƶ

Service Level Agreement For Consultants for India

Service Level Agreement For Consultants Template for India

A comprehensive legal agreement governed by Indian law that establishes and regulates the professional relationship between a client and a consultant or consulting firm. The document defines specific service levels, performance metrics, deliverables, and quality standards that the consultant must maintain while providing professional services. It includes detailed provisions for measurement and monitoring of service quality, remedies for underperformance, payment terms, and dispute resolution mechanisms, all while ensuring compliance with Indian contract law and relevant industry regulations.

Your data doesn't train Genie's AI

You keep IP ownership of your information

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Download a Standard Template

4.6 / 5
4.8 / 5
Access for free
OR

Alternatively: Run an advanced review of an existing
Service Level Agreement For Consultants

Let Ƶ's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.

What is a Service Level Agreement For Consultants?

The Service Level Agreement For Consultants is a crucial document in the Indian business landscape, designed to establish clear performance standards and metrics for consulting engagements. This agreement is particularly vital when organizations engage external expertise for specific projects or ongoing advisory services, requiring detailed measurement of service quality and deliverables. The document, governed by Indian contract law and relevant industry regulations, serves to protect both parties' interests by clearly defining expectations, responsibilities, and remedies. It is commonly used in situations requiring professional services across various sectors, from IT consulting to management advisory, and includes specific provisions for performance monitoring, quality assurance, and service delivery standards. The agreement helps organizations maintain control over consulting engagements while providing consultants with clear guidelines for service delivery and performance evaluation.

What sections should be included in a Service Level Agreement For Consultants?

1. Parties: Identification of the service provider (consultant) and the client, including their registered addresses and company registration details

2. Background: Context of the agreement, including the client's requirements and consultant's expertise

3. Definitions: Detailed definitions of technical terms, service-related terminology, and other key terms used in the agreement

4. Scope of Services: Detailed description of consulting services to be provided, including specific deliverables and exclusions

5. Service Levels and Performance Metrics: Specific, measurable performance standards and metrics that the consultant must meet

6. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination

7. Fees and Payment Terms: Consulting fees, payment schedule, expenses, and invoicing procedures

8. Obligations of the Consultant: Key responsibilities, commitments, and standards of service delivery

9. Obligations of the Client: Client's responsibilities, including provision of information and resources

10. Intellectual Property Rights: Ownership and usage rights of pre-existing and newly created intellectual property

11. Confidentiality: Protection of confidential information and trade secrets

12. Indemnification: Mutual indemnification obligations and liability limitations

13. Force Majeure: Provisions for unforeseen circumstances affecting service delivery

14. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law

15. General Provisions: Standard boilerplate clauses including notices, amendments, and severability

What sections are optional to include in a Service Level Agreement For Consultants?

1. Non-Compete: Restrictions on consultant's ability to work with competitors, used when dealing with sensitive industry information

2. Data Protection: Specific provisions for handling personal or sensitive data, required when processing personal information

3. Insurance: Requirements for professional liability insurance, relevant for high-risk or high-value consulting services

4. Subcontracting: Terms governing the use of subcontractors, needed when consultant may delegate work

5. Change Control: Process for managing changes to scope or services, useful for long-term or complex engagements

6. Business Continuity: Disaster recovery and service continuation plans, important for critical service provisions

7. Compliance with Specific Regulations: Additional compliance requirements for regulated industries

8. Training and Knowledge Transfer: Terms for training client staff or transferring knowledge, relevant for capacity-building engagements

What schedules should be included in a Service Level Agreement For Consultants?

1. Schedule A - Scope of Services: Detailed breakdown of services, deliverables, and timelines

2. Schedule B - Service Level Metrics: Specific performance indicators, measurement methods, and reporting requirements

3. Schedule C - Fee Schedule: Detailed breakdown of fees, rates, and payment milestones

4. Schedule D - Key Personnel: List of key consultant team members and their roles

5. Schedule E - Client Dependencies: Detailed list of resources, information, and support to be provided by the client

6. Schedule F - Reporting Requirements: Format, frequency, and content of required reports

7. Appendix 1 - Compliance Requirements: Specific regulatory or industry compliance requirements

8. Appendix 2 - Technical Specifications: Technical details, methodologies, or standards to be followed

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

India

Publisher

Ƶ

Cost

Free to use
Relevant legal definitions




































Clauses








































Relevant Industries

Information Technology

Management Consulting

Financial Services

Healthcare

Manufacturing

Education

Telecommunications

Professional Services

Energy and Utilities

Real Estate

Retail

Infrastructure

Digital Transformation

Business Process Outsourcing

Relevant Teams

Legal

Procurement

Operations

Human Resources

Finance

Compliance

Risk Management

Project Management Office

Vendor Management

Business Development

Information Technology

Quality Assurance

Relevant Roles

Chief Executive Officer

Chief Financial Officer

Procurement Manager

Legal Counsel

Project Manager

Operations Director

Human Resources Director

Vendor Management Specialist

Contract Administrator

Business Unit Head

Compliance Officer

Risk Manager

Technical Director

Department Head

Management Consultant

Industries










Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Maintaining SLA

An Indian-law governed Service Level Agreement (SLA) Maintenance Contract defining service standards, maintenance obligations, and performance metrics between service provider and customer.

find out more

Network SLA Monitoring

An Indian law-governed agreement establishing network service level monitoring requirements and performance standards between service providers and clients.

find out more

Meeting SLA

An Indian law-governed Service Level Agreement defining performance standards and quality metrics for meeting and conferencing services.

find out more

Document SLA

An Indian-law governed Service Level Agreement defining service standards, performance metrics, and mutual obligations between service provider and recipient.

find out more

SLA Production

An Indian law-governed Service Level Agreement defining performance metrics and quality standards for production services.

find out more

Sla In (Insurance)

An India-compliant Service Level Agreement template for insurance services, aligned with IRDAI regulations and Indian contract law.

find out more

SLA In HR

An HR Service Level Agreement governed by Indian law that defines performance metrics and standards for outsourced HR services.

find out more

SLA For IT Support Services

An Indian law-governed SLA defining terms, conditions, and service levels for IT support services provision, ensuring compliance with local IT regulations.

find out more

SLA Delivery Time

An India-compliant Service Level Agreement template focusing on delivery time commitments and performance standards, aligned with Indian contract law.

find out more

Service Level Agreement For Schools

An India-compliant Service Level Agreement template for schools and their service providers, incorporating educational regulatory requirements and service delivery standards.

find out more

Service Level Agreement For Digital Marketing

An Indian law-governed Service Level Agreement defining terms, metrics, and compliance requirements for digital marketing services.

find out more

P1 Incident SLA

Priority 1 (P1) Incident Service Level Agreement defining critical incident response requirements and commitments under Indian jurisdiction.

find out more

SLA Enterprise

An Enterprise Service Level Agreement under Indian law defining service terms, performance metrics, and compliance requirements for enterprise-level services.

find out more

Sla (Healthcare)

An Indian law-governed Healthcare Service Level Agreement defining performance standards and compliance requirements for healthcare service delivery.

find out more

SLA Uptime

An Indian law-governed Service Level Agreement defining uptime commitments, performance metrics, and remedies for service disruptions.

find out more

Sales SLA

An Indian law-governed Service Level Agreement defining sales service standards, performance metrics, and accountability measures between provider and customer.

find out more

Response SLA

An Indian law-governed Service Level Agreement defining response time commitments, metrics, and remedies for service delivery.

find out more

Cleaning Service Level Agreement

An Indian law-governed agreement establishing terms, conditions, and performance standards for professional cleaning services.

find out more

Task SLA

An Indian jurisdiction Task SLA defining performance metrics, service standards, and remediation procedures for specific task execution between service provider and recipient.

find out more

SLA Training

An Indian law-governed agreement establishing performance metrics and delivery standards for professional training services.

find out more

SLA Time For Incidents

An Indian law-governed Service Level Agreement defining incident response time commitments and management procedures between service providers and clients.

find out more

SLA Tier 3

A Tier 3 Service Level Agreement under Indian law for high-availability data center services with 99.982% uptime commitment and redundant infrastructure systems.

find out more

SLA Storage

An Indian law-governed agreement defining terms, conditions, and service levels for data storage services, ensuring compliance with local regulations and industry standards.

find out more

SLA Employee

An Indian law-governed Employee SLA defining employment terms and performance metrics while ensuring compliance with Indian labor regulations.

find out more

SLA Database

An Indian law-governed SLA defining performance metrics and obligations for database management services, including uptime, security, and support requirements.

find out more

SLA Audit

An Indian law-governed document for evaluating and documenting Service Level Agreement compliance and performance metrics.

find out more

Shipping SLA

An Indian jurisdiction Service Level Agreement establishing performance standards and obligations for shipping services between provider and customer.

find out more

Latency SLA

An Indian law-governed agreement establishing latency-related service levels, measurement methods, and remedies for performance breaches in IT service delivery.

find out more

Service Level Agreement In Crm

An Indian-law compliant Service Level Agreement for CRM services, defining performance standards and operational requirements under Indian IT and data protection regulations.

find out more

Service Level Agreement Graphic Design

An Indian law-compliant Service Level Agreement for graphic design services, establishing service standards and deliverables.

find out more

Premium SLA

Premium Service Level Agreement template for high-value enterprise services, compliant with Indian law and regulations.

find out more

Performance SLA

Indian-law compliant Performance SLA template defining service standards, metrics, and remedies for service delivery management.

find out more

Outside SLA

An Outside SLA agreement under Indian law for services provided without standard service level guarantees.

find out more

Monthly SLA

A Monthly Service Level Agreement under Indian law defining service commitments, performance metrics, and compliance requirements between service provider and recipient.

find out more

Guaranteed SLA

An Indian law-compliant Guaranteed Service Level Agreement template establishing binding service commitments with specific performance metrics and penalties.

find out more

Finance SLA

An Indian law-governed service level agreement for financial services operations, establishing performance metrics and regulatory compliance requirements.

find out more

Easy SLA

A simplified Service Level Agreement template under Indian law, designed for straightforward service commitments between providers and customers.

find out more

Demo SLA

An Indian law-governed Service Level Agreement establishing service standards, performance metrics, and delivery commitments between service provider and recipient.

find out more

Level 3 SLA

An Indian law-governed Level 3 Service Level Agreement for enterprise-grade IT services with comprehensive performance metrics and compliance requirements.

find out more

Compute SLA

An Indian law-governed agreement defining service levels and obligations for computing services, with specific performance metrics and remedies.

find out more
See more related templates

ұԾ’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; ұԾ’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

We are ISO27001 certified, so your data is secure

Organizational security:

You retain IP ownership of your documents and their information

You have full control over your data and who gets to see it