The Debit Card Authorization Form is a critical document in Malaysian retail banking operations, designed to establish a formal agreement between financial institutions and customers for debit card services. This document is required when customers wish to obtain a debit card linked to their bank account or when existing cardholders need to modify their card services. The form incorporates requirements from Malaysian banking regulations, including the Financial Services Act 2013 and Bank Negara Malaysia guidelines, ensuring proper documentation of customer consent and compliance with data protection laws. It captures essential information such as customer details, account information, requested card features, transaction limits, and authorization for various banking services. The document serves as both a legal record of the customer's consent and a reference document outlining the terms of the debit card service relationship.
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1. Account Holder Information: Details of the account holder including full name, IC/Passport number, contact information, and address
2. Bank Account Details: Specific bank account information including account number and branch details
3. Card Details: Information about the requested debit card including type of card and linked accounts
4. Authorization Declaration: Explicit authorization for the bank to issue the debit card and process transactions
5. Terms and Conditions: Standard terms governing the use of the debit card and associated services
6. Card Usage Limits: Daily and transaction limits for ATM withdrawals and purchases
7. Cardholder Obligations: Responsibilities of the cardholder regarding card security and usage
8. Data Protection Notice: Statement on collection, use, and protection of personal data as per PDPA 2010
9. Signature and Date: Space for account holder's signature and date of authorization
1. Supplementary Card Request: Section for requesting additional cards for authorized users, used when supplementary cards are needed
2. International Transaction Activation: Optional authorization for overseas transaction capability, included when international usage is requested
3. Internet Banking Registration: Section for signing up for online banking services, included when customer wants internet banking access
4. SMS Alert Service: Option to register for transaction notification services, included when customer wants SMS alerts
5. Insurance Coverage Option: Optional card and purchase protection insurance registration, included when insurance is offered
1. Schedule A: Fee Structure: Detailed breakdown of all applicable fees including annual fees, replacement fees, and transaction charges
2. Schedule B: Transaction Limits: Comprehensive list of daily and transaction limits for different types of transactions
3. Schedule C: Merchant Categories: List of merchant categories where the card can be used and any specific restrictions
4. Appendix 1: Required Documents: Checklist of supporting documents required for card application
5. Appendix 2: Card Features: Detailed description of card benefits, rewards, and special features
Authors
Relevant legal definitions
Clauses
Relevant Industries
Banking
Financial Services
Retail Banking
Payment Services
E-commerce
Digital Banking
Consumer Services
FinTech
Relevant Teams
Retail Banking
Customer Service
Compliance
Legal
Operations
Risk Management
Product Development
Digital Banking
Documentation
Customer Onboarding
Cards and Payments
Relevant Roles
Retail Banking Officer
Branch Manager
Compliance Officer
Banking Operations Manager
Customer Service Representative
Account Manager
Financial Services Consultant
Risk Management Officer
Legal Counsel
Product Manager - Cards
Banking Documentation Specialist
Digital Banking Manager
KYC Officer
Customer Onboarding Specialist
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