The General Privacy Notice is a mandatory document required under Malaysia's Personal Data Protection Act 2010 (PDPA) for organizations that process personal data in commercial transactions. This document must be provided to data subjects at the point of data collection and serves as a comprehensive explanation of how an organization handles personal information. It includes mandatory disclosures about data collection methods, processing purposes, data subject rights, and security measures. The notice should be written in both Bahasa Malaysia and English, reflecting Malaysia's bilingual requirements. Organizations must ensure this document is easily accessible, regularly updated, and clearly communicates all aspects of their data processing activities to comply with Malaysian privacy laws and regulations.
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1. Introduction: Overview of the organization and purpose of the privacy notice
2. Scope of Notice: Clarification of who the notice applies to and what activities it covers
3. Types of Personal Data: Comprehensive list of personal data categories collected and processed
4. Collection Methods: Description of how personal data is collected (direct, indirect, through cookies, etc.)
5. Purposes of Processing: Detailed explanation of why personal data is collected and how it will be used
6. Disclosure and Transfer: Information about third parties who may receive the personal data and circumstances of data transfer
7. Data Security: Measures taken to protect personal data from unauthorized access or disclosure
8. Data Retention: Period for which personal data will be retained and criteria for retention
9. Data Subject Rights: Explanation of rights under PDPA including access, correction, and withdrawal of consent
10. Contact Information: Details of the data protection officer or responsible person for privacy queries
11. Updates to Privacy Notice: Process for updating the notice and notifying data subjects of changes
1. International Data Transfers: Required if personal data is transferred outside Malaysia
2. Cookies and Tracking: Required for websites and online services that use cookies or similar technologies
3. Children's Privacy: Required if services might be accessed by or data collected from minors
4. Marketing Communications: Required if personal data is used for direct marketing purposes
5. Automated Decision Making: Required if automated processing is used to make decisions about individuals
6. Social Media Integration: Required if the organization integrates with social media platforms
7. Employment Data Processing: Required if the notice covers employee data processing
1. Cookie List: Detailed list of cookies used, their purposes and duration
2. Third Party Processors: List of data processors and their roles in processing personal data
3. Technical Security Measures: Detailed description of security protocols and measures
4. Data Retention Schedule: Specific retention periods for different categories of personal data
5. Privacy Rights Request Form: Standard form for submitting privacy rights requests
6. Consent Withdrawal Form: Standard form for withdrawing consent for data processing
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