The Grievance Complaint Letter is a fundamental document in Malaysian employment relations, used when formal documentation of workplace issues is necessary. It serves as an official communication channel for employees to raise concerns about workplace conditions, unfair treatment, discrimination, harassment, or other employment-related issues. The document must comply with Malaysian employment legislation, including the Employment Act 1955 and Industrial Relations Act 1967, and follows established company grievance procedures. This formal letter typically precedes any legal action and demonstrates attempts to resolve issues internally before escalating to labor courts or industrial tribunals. It's an essential tool in maintaining fair workplace practices and protecting both employer and employee rights under Malaysian law.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Your data doesn't train Genie's AI
You keep IP ownership of your docs
1. Sender's Details: Full name, employee ID, department, position, and contact information of the complainant
2. Recipient's Details: Name, title, and department of the person to whom the complaint is addressed
3. Subject Line: Clear indication that this is a formal grievance complaint
4. Incident Details: Specific details about the grievance including dates, times, locations, and parties involved
5. Impact Statement: Description of how the situation has affected the complainant professionally and/or personally
6. Desired Resolution: Clear statement of what outcome or resolution is being sought
7. Closing Statement: Professional closing requesting action and indicating expected timeframe for response
1. Previous Actions Taken: Description of any prior attempts to resolve the issue informally or through other channels
2. Witness Information: Names and contact details of any witnesses to the incident(s), if applicable
3. Legal Rights Reference: Reference to specific employment laws or company policies that have been violated
4. Union Representative Details: Information about union involvement or representation, if applicable
5. Confidentiality Statement: Request for confidential handling of the complaint, if necessary
6. Health and Safety Impact: Specific section about safety concerns if the grievance involves workplace safety issues
1. Evidence Documentation: Copies of relevant documents, emails, or other evidence supporting the complaint
2. Timeline of Events: Chronological list of relevant events and incidents related to the grievance
3. Previous Correspondence: Copies of any previous relevant communications about the issue
4. Medical Certificates: If the grievance involves health issues or medical impact
5. Witness Statements: Written statements from witnesses, if applicable
Find the exact document you need
Complaint Letter For Bad Behaviour Of Colleague
A formal Malaysian workplace complaint letter documenting colleague misconduct and requesting management intervention, aligned with Malaysian employment laws.
Download
Complaint Letter About Manager Behaviour
A formal workplace grievance document addressing manager behavior under Malaysian employment law and regulations.
Download
Complaint Letter Against Corrupt Officer
A formal Malaysian legal document for reporting corrupt practices by public officers under Malaysian anti-corruption laws.
Download
Complaint Letter Against Forgery
A formal complaint letter addressing forgery incidents under Malaysian law, structured to meet local legal and regulatory requirements.
Download
Letter To Complain About Faulty Goods
A formal complaint letter template for faulty goods under Malaysian consumer protection laws, designed to help consumers seek remedies from retailers or manufacturers.
Download
Letter Of Reclamation
A formal claim document used in Malaysian jurisdiction to assert rights and seek remedies for defective goods or unsatisfactory services under Malaysian contract and consumer protection laws.
Download
Complaint Letter To Energy Supplier
A formal complaint letter template for addressing energy supply issues in Malaysia, aligned with local consumer protection and energy regulations.
Download
Complaint Letter To Automobile Company
A formal complaint letter to an automobile company operating in Malaysia, structured according to Malaysian consumer protection laws and automotive industry standards.
Download
Complaint Letter For Less Quantity
A formal complaint letter used in Malaysia to address quantity shortages in delivered goods and request appropriate remediation under Malaysian commercial law.
Download
Property Complaint Letter
A formal complaint letter used in Malaysian property matters to address and seek resolution for property-related issues under Malaysian law.
Download
Formal Letter Complaint About Environment
A formal document under Malaysian law used to report environmental violations to authorities, including evidence and requests for remedial action.
Download
Complaint Letter Phrases
A collection of standardized phrases for drafting professional complaint letters in compliance with Malaysian legal requirements and business communication standards.
Download
Complaint Letter For No Response
A formal Malaysian complaint letter addressing an organization's failure to respond to previous communications, aligned with local consumer protection laws.
Download
Grievance Response Letter To Employee
A formal response to an employee's grievance under Malaysian employment law, documenting the investigation findings and company's decision.
Download
Complaint Letter To Transporter For Damaged Goods
A formal complaint letter under Malaysian law addressing goods damaged during transport and seeking compensation from the transportation provider.
Download
Complaint Letter To Sales Manager
A formal complaint letter to a Sales Manager under Malaysian jurisdiction, detailing customer grievances and requesting resolution in accordance with Malaysian consumer protection laws.
Download
Complaint Letter Missing Goods
A formal complaint letter template for missing goods under Malaysian law, designed to seek resolution for non-delivered or incomplete orders.
Download
Complaint Letter For Nuisance Neighbours
A formal complaint letter template for addressing neighbor nuisances under Malaysian law and local government regulations.
Download
Complaint Letter For Hospital
A formal complaint letter to a Malaysian hospital documenting healthcare-related grievances and requesting specific remedial actions under Malaysian law.
Download
Formal Complaint Letter To Landlord
A formal written complaint to a landlord under Malaysian property law, documenting property-related issues and requesting specific remedial actions.
Download
Complaint Letter To Courier Company For Missing Goods
A formal complaint letter template for missing courier deliveries in Malaysia, following Malaysian postal and consumer protection regulations.
Download
Hostile Work Environment Complaint Letter
A formal complaint letter under Malaysian employment law documenting hostile workplace conditions and seeking appropriate remedial action.
Download
Grievance Letter About Manager Behaviour
A formal grievance letter used in Malaysian workplaces to report and seek resolution for inappropriate or problematic manager behavior, aligned with Malaysian employment law requirements.
Download
Complaint Letter For Mental Harassment
A formal complaint letter addressing workplace mental harassment under Malaysian employment law and regulations.
Download
Formal Letter Complaint About Playground
A formal complaint letter regarding playground safety and maintenance issues under Malaysian jurisdiction and local government regulations.
Download
Esl Letter Of Complaint
A Malaysian-compliant ESL complaint letter template designed for non-native English speakers to effectively communicate grievances and seek resolution.
Download
Electricity Meter Faulty Complaint Letter
A Malaysian-compliant formal letter template for reporting faulty electricity meters to utility providers, structured according to local energy sector regulations.
Download
Complaint Letter To Electricity Department
A formal complaint letter to Malaysian electricity authorities addressing service, billing, or technical issues, requesting specific remedial actions.
Download
Credit Card Complaint Letter
A formal complaint letter to a credit card issuer under Malaysian financial regulations, used to address credit card-related disputes and concerns.
Download
Overcharged Phone Bill Complaint Letter
A formal complaint letter template for disputing overcharged phone bills in Malaysia, aligned with local telecommunications and consumer protection regulations.
Download
Grievance Complaint Letter
A formal letter used in Malaysian workplaces to document and raise employment-related grievances or complaints, adhering to local employment laws and regulations.
Download
Water Leakage Complaint Letter To Society
A formal water leakage complaint letter template for Malaysian strata property residents to report issues to their management body, compliant with local property laws.
Download
Salary Issue Complaint Letter
A formal Malaysian complaint letter addressing salary issues and seeking resolution under Malaysian employment law.
Download
Noise Pollution Complaint Letter
A formal letter used in Malaysia to report and seek resolution for noise pollution issues, compliant with Malaysian environmental protection laws.
Download
Lost Parcel Complaint Letter
A formal complaint letter under Malaysian law addressing a lost parcel incident with a courier service provider, including shipment details and compensation request.
Download
Dealership Complaint Letter
A formal complaint document used in Malaysia to address issues with automotive dealerships, structured according to Malaysian consumer protection laws.
Download
Cover Letter For Complaint
A formal complaint letter conforming to Malaysian legal requirements that outlines grievances and seeks specific resolution from the recipient organization.
Download
Complaint Letter To Council About Noisy Neighbours
A formal complaint letter template for addressing neighbor noise issues through Malaysian local councils, aligned with local government and environmental regulations.
Download
Complaint Letter To Board Of Directors
A formal complaint letter to a company's Board of Directors under Malaysian jurisdiction, presenting specific grievances requiring board-level attention and resolution.
Download
Complaint Letter Online Purchase
A formal complaint letter template for online purchase issues in Malaysia, aligned with local consumer protection and e-commerce laws.
Download
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)