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A Complaint Letter To Energy Supplier is an essential document used by consumers in Malaysia when facing issues with their electricity or energy services. This document serves as a formal written record of grievances and is structured to comply with Malaysian consumer protection laws and energy sector regulations. It should be used when informal communication channels have not resolved the issue satisfactorily, or when there's a need to escalate a serious concern about energy supply, billing, service quality, or safety matters. The letter typically includes account details, problem description, chronological events, previous communication attempts, and specific requests for resolution. It may also serve as crucial documentation if the matter requires further escalation to the Energy Commission of Malaysia (Suruhanjaya Tenaga) or the Consumer Protection Tribunal.

1. Sender's Details: Full name, account number, service address, and contact information of the complainant

2. Date: Current date of writing the letter

3. Recipient's Details: Name and address of the energy supplier, including department/person responsible for complaints

4. Subject Line: Clear indication that this is a complaint letter with reference numbers if applicable

5. Problem Description: Clear and concise explanation of the issue with the energy supply or service

6. Timeline of Events: Chronological order of relevant events, including dates and details of the problem

7. Impact Statement: Description of how the issue has affected you, including any financial losses or inconvenience

8. Previous Contact: Details of any previous attempts to resolve the issue

9. Specific Request: Clear statement of what resolution or action you are seeking

10. Closing Statement: Professional closing with expected timeframe for response and any regulatory escalation intentions if necessary