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1. Parties: Identification of the client company and the outsourcing service provider, including full legal names and registered addresses
2. Background: Context of the agreement, business objectives, and general intent of the parties
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the outsourcing services, including employee categories, numbers, and functions to be provided
5. Service Provider's Obligations: Key responsibilities of the outsourcing company, including recruitment, management, and compliance with labor laws
6. Client's Obligations: Responsibilities of the client company, including workplace safety, supervision, and necessary support
7. Employee Management: Procedures for recruitment, replacement, performance management, and disciplinary actions
8. Compliance with Laws: Obligations to comply with Nigerian labor laws, social security, taxation, and other relevant regulations
9. Fees and Payment Terms: Pricing structure, payment terms, invoicing procedures, and related financial arrangements
10. Confidentiality: Protection of confidential information of all parties, including employee data
11. Data Protection: Compliance with Nigerian Data Protection Regulation and handling of personal information
12. Liability and Indemnification: Allocation of risks and responsibilities between parties
13. Term and Termination: Duration of agreement, renewal terms, and termination provisions
14. Dispute Resolution: Procedures for handling disputes, including jurisdiction and applicable law
15. General Provisions: Standard boilerplate clauses including notices, amendments, and entire agreement
1. Immigration Compliance: Required when foreign workers are involved, detailing visa and work permit requirements
2. Industry-Specific Compliance: Needed for regulated industries with specific employment requirements
3. Intellectual Property Rights: Required when employees will be creating or handling intellectual property
4. Non-Competition: Optional restrictions on employee movement between companies
5. Transition Services: Required when complex handover procedures are needed at termination
6. Insurance Requirements: Detailed insurance obligations beyond standard requirements
7. Security Protocols: Required for positions involving access to sensitive information or facilities
8. Training and Development: Optional section for specific training requirements and cost allocation
1. Schedule 1 - Service Levels: Detailed performance metrics and service level requirements
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, charges, and payment calculations
3. Schedule 3 - Employee Categories and Specifications: List of job positions, required qualifications, and number of employees
4. Schedule 4 - HR Policies and Procedures: Applicable human resources policies and procedures
5. Schedule 5 - Compliance Checklist: List of regulatory requirements and compliance procedures
6. Appendix A - Required Forms and Documentation: Ƶ for various forms and reports required under the agreement
7. Appendix B - Key Personnel: List of key contacts and responsible personnel from both parties
8. Appendix C - Employee Benefits Structure: Details of employee benefits, insurance, and welfare arrangements
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