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1. Parties: Identification of the electricity supplier and customer, including full legal names and addresses
2. Background: Context of the agreement, including premises details and purpose of supply
3. Definitions: Detailed definitions of terms used throughout the agreement
4. Term and Commencement: Duration of the agreement, including start date and renewal provisions
5. Supply Obligations: Core obligations of the supplier regarding electricity provision and quality
6. Customer Obligations: Customer responsibilities including access, payment, and maintenance of customer-owned equipment
7. Pricing and Payment: Pricing structure, payment terms, and billing arrangements
8. Metering: Requirements for metering equipment, readings, and testing
9. Security and Credit Requirements: Credit checks, security deposits, and related requirements
10. Liability and Indemnity: Allocation of risks and limitations of liability
11. Force Majeure: Provisions for unforeseen events affecting supply
12. Termination: Grounds and process for agreement termination
13. Confidentiality: Protection of confidential information
14. Dispute Resolution: Process for resolving disputes between parties
15. General Provisions: Standard boilerplate clauses including notices, assignment, and governing law
1. Network Services: Required when supplier is also the network operator or when network services are bundled
2. Smart Meter Provisions: Include when smart meters are installed or planned
3. Distributed Generation: Required when customer has or plans to install solar panels or other generation capacity
4. Multiple Site Provisions: Include when contract covers multiple supply points
5. Green Energy Options: Include when offering renewable energy options or certificates
6. Demand Response: Include for customers participating in demand response programs
7. Critical Infrastructure Protection: Required for supplies to essential services or critical infrastructure
1. Schedule 1 - Supply Points: Details of connection points, including ICP numbers and locations
2. Schedule 2 - Pricing Schedule: Detailed pricing information, including rates and charging structure
3. Schedule 3 - Service Levels: Specific service level commitments and performance standards
4. Schedule 4 - Technical Requirements: Technical specifications for connection and supply
5. Schedule 5 - Special Terms: Any special conditions or variations from standard terms
6. Appendix A - Network Connection Standards: Technical standards for network connection
7. Appendix B - Metering Specifications: Detailed requirements for metering equipment and installation
8. Appendix C - Emergency Procedures: Procedures for handling supply emergencies and outages
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