The Subscription Service Agreement serves as the primary contractual framework for businesses offering recurring services in New Zealand's digital economy. This document is essential for companies providing ongoing services, whether B2B or B2C, and is particularly crucial for software, content, or service-based businesses operating on a subscription model. It addresses key aspects such as service delivery, payment terms, user access, data protection, and service levels, while ensuring compliance with New Zealand's legal framework, including the Contract and Commercial Law Act 2017, Consumer Guarantees Act 1993, and Privacy Act 2020. The agreement is designed to protect both service providers and subscribers, providing clear terms for service delivery, usage rights, and dispute resolution.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Your data doesn't train Genie's AI
You keep IP ownership of your docs
1. Parties: Identification of the service provider and subscriber, including registered addresses and company details
2. Background: Context of the agreement and brief description of the subscription service being provided
3. Definitions: Definitions of key terms used throughout the agreement
4. Service Description: Detailed description of the subscription services, including scope and delivery method
5. Subscription Terms: Duration, renewal, and modification terms of the subscription
6. Payment Terms: Pricing, payment methods, billing cycles, and payment obligations
7. User Access and Account Management: Rules for account creation, access, and management of user credentials
8. Service Level Commitments: Performance standards, availability commitments, and support services
9. Data Protection and Privacy: Obligations regarding personal data handling, privacy compliance, and data security
10. Intellectual Property Rights: IP ownership, licenses, and usage rights
11. Confidentiality: Protection of confidential information exchanged during the service relationship
12. Warranties and Disclaimers: Service provider warranties and limitations of liability
13. Termination: Grounds for termination, notice periods, and consequences of termination
14. General Provisions: Standard legal provisions including governing law, notices, and dispute resolution
1. API Terms: Required when the service includes API access, covering usage limits and technical requirements
2. User Generated Content: Needed when the service allows users to create or upload content
3. Reseller Provisions: Include when offering the service through resellers or channel partners
4. Professional Services: Add when offering additional implementation or consulting services
5. Data Processing Agreement: Required for services processing personal data as a processor under Privacy Act 2020
6. High Availability Requirements: For mission-critical services requiring specific uptime guarantees
7. Disaster Recovery: For services requiring specific business continuity commitments
8. Insurance Requirements: When specific insurance coverage needs to be maintained by either party
1. Schedule 1 - Service Description: Detailed technical specifications and feature list of the subscription service
2. Schedule 2 - Service Level Agreement: Detailed performance metrics, response times, and service credits
3. Schedule 3 - Pricing Schedule: Detailed pricing tiers, subscription plans, and payment terms
4. Schedule 4 - Support Services: Support level definitions, response times, and escalation procedures
5. Schedule 5 - Security Requirements: Detailed security standards and compliance requirements
6. Appendix A - Acceptable Use Policy: Rules and restrictions for use of the subscription service
7. Appendix B - Data Processing Terms: Detailed terms for handling and processing personal data
8. Appendix C - Technical Requirements: Minimum technical specifications required to use the service
Find the exact document you need
Bond Subscription Agreement
A New Zealand-governed agreement setting out terms and conditions for the issuance and subscription of bonds, compliant with local securities laws.
Download
Fund Subscription Agreement
A New Zealand-governed agreement setting out terms for investing in a fund, including regulatory compliance, subscription process, and investor requirements.
Download
Advanced Subscription Agreement
A New Zealand-compliant agreement for early-stage investment that converts to equity upon future qualifying events, structured under NZ securities laws.
Download
Note Subscription Agreement
A New Zealand-governed agreement setting out terms for investors to subscribe to debt securities (notes) issued by a company, compliant with NZ financial markets legislation.
Download
Subscription Service Agreement
A New Zealand law-governed agreement establishing terms for subscription-based services, including service delivery, payment terms, and compliance with NZ consumer and privacy laws.
Download
Shareholder Subscription Agreement
A New Zealand law-governed agreement detailing the terms and conditions for subscribing to new shares in a company, including price, share details, and mutual obligations.
Download
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)