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1. Parties: Identification of the Principal Company and the Freight Agent, including full legal names, registration details, and addresses
2. Background: Context of the agreement, including the Principal's business nature and need for freight services, and the Agent's qualifications
3. Definitions: Definitions of key terms used throughout the agreement, including technical shipping terms and specific service definitions
4. Appointment and Territory: Formal appointment of the freight agent, scope of authority, and designated geographical territory
5. Agent's Obligations: Detailed responsibilities including cargo handling, documentation, customs clearance, and communication requirements
6. Principal's Obligations: Principal's responsibilities including information provision, support, and payment obligations
7. Compensation and Payment Terms: Commission structure, payment schedules, and calculation methods for agent's compensation
8. Service Standards: Performance metrics, quality standards, and expected service levels
9. Compliance and Documentation: Requirements for maintaining records, licenses, and compliance with relevant laws
10. Liability and Indemnification: Allocation of risks, liability limitations, and indemnification obligations
11. Term and Termination: Duration of agreement, renewal terms, and conditions for termination
12. Confidentiality: Protection of confidential information and trade secrets
13. Dispute Resolution: Procedures for handling disputes, including jurisdiction and applicable law
14. General Provisions: Standard clauses including notices, amendments, assignment, and severability
1. Non-Compete: Restrictions on agent's ability to work with competitors, used when protecting market position is crucial
2. Insurance Requirements: Detailed insurance obligations, recommended when handling high-value cargo or operating in high-risk areas
3. Performance Bonuses: Additional compensation structures for exceeding targets, useful for incentivizing performance
4. Subcontracting: Terms for engaging third-party services, needed when agent may need to delegate certain functions
5. Force Majeure: Provisions for unforeseen circumstances, particularly important in regions with political or economic instability
6. Training and Support: Requirements for ongoing training and support, useful for maintaining service quality
7. Environmental Compliance: Special environmental obligations, important when handling hazardous materials or in environmentally sensitive operations
1. Schedule A - Commission Structure: Detailed breakdown of commission rates for different types of services and cargo
2. Schedule B - Territory Map: Geographical definition of agent's authorized territory with specific boundaries
3. Schedule C - Service Level Requirements: Specific performance metrics, response times, and quality standards
4. Schedule D - Required Documentation: List of mandatory documents and forms for various types of shipments
5. Schedule E - Operating Procedures: Step-by-step procedures for handling different types of shipments
6. Appendix 1 - Insurance Requirements: Detailed insurance coverage requirements and minimum limits
7. Appendix 2 - Reporting Ƶ: Standard formats for regular operational and financial reports
8. Appendix 3 - Contact Information: Key contacts at both organizations with escalation procedures
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