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A Maintenance Agreement sets out the terms for ongoing repairs, upkeep, and support of property, equipment, or systems. In Singapore, these contracts are common in commercial buildings, residential developments, and industrial facilities, spelling out each party's responsibilities for keeping assets in good working order.

The agreement typically covers service schedules, response times, cost allocation, and quality standards. It protects both service providers and property owners under Singapore's Building Maintenance and Strata Management Act, helping prevent disputes and ensuring essential infrastructure stays well-maintained. Many businesses use these agreements to comply with safety regulations while managing their maintenance budgets effectively.

Use a Maintenance Agreement when you need reliable, ongoing upkeep for valuable property or equipment in Singapore. This is especially important for commercial buildings, industrial machinery, or specialized systems where unexpected breakdowns could disrupt operations or violate safety regulations.

The agreement becomes essential before starting regular maintenance relationships with service providers, particularly for assets governed by the Building Maintenance and Strata Management Act. Building owners often put these in place when taking over new properties, upgrading facilities, or establishing preventive maintenance programs. It's crucial for managing maintenance costs, ensuring compliance, and protecting both parties' interests throughout the service relationship.

• Service And Maintenance Agreement: Comprehensive contract covering both service delivery and maintenance obligations, commonly used for complex facility management
• Preventive Maintenance Contract: Focuses on scheduled maintenance to prevent breakdowns, ideal for industrial equipment and building systems
• Software Maintenance Agreement: Specifically for IT systems, covering updates, bug fixes, and technical support
• Air Conditioner Service Contract: Specialized agreement for HVAC systems, meeting BCA Green Mark requirements
• Automotive Repair Contract: Tailored for vehicle maintenance, including warranty terms and repair schedules

• Property Owners: Commercial landlords, strata-titled property owners, and facility managers who need to maintain their buildings according to BCA standards
• Service Providers: Maintenance companies, contractors, and specialized technicians who perform regular upkeep and repairs
• Building Management: MCST councils and property management firms responsible for coordinating maintenance activities
• Legal Teams: In-house counsel or external lawyers who draft and review Maintenance Agreements to ensure compliance
• Tenants: Commercial and industrial tenants who share maintenance responsibilities or costs under their lease terms

• Asset Details: List all equipment, systems, or properties covered, including locations, model numbers, and current conditions
• Service Scope: Define specific maintenance tasks, frequency of service, and expected response times for repairs
• Cost Structure: Calculate maintenance fees, payment schedules, and any additional charges for emergency services
• Performance Standards: Outline quality benchmarks and compliance requirements under Singapore's building maintenance regulations
• Contact Information: Gather key personnel details, emergency contacts, and reporting hierarchies for both parties
• Documentation: Compile maintenance histories, warranty information, and relevant certificates or licenses

• Party Information: Complete legal names, registration numbers, and authorized representatives of service provider and client
• Service Description: Detailed scope of maintenance work, including frequency, standards, and specific deliverables
• Payment Terms: Fee structure, payment schedule, and conditions for price adjustments
• Duration & Renewal: Contract period, renewal options, and termination conditions
• Performance Standards: Quality metrics, response times, and compliance with Building Maintenance Act requirements
• Liability Clauses: Insurance requirements, indemnification terms, and limitation of liability provisions
• Dispute Resolution: Mediation procedures and jurisdiction under Singapore law

A Maintenance Agreement differs significantly from an Agency Agreement in several key aspects, though both involve ongoing business relationships. While both documents establish professional services, their scope and obligations are quite different.

• Purpose and Scope: Maintenance Agreements focus specifically on repair and upkeep services, while Agency Agreements create broader representative relationships where one party acts on behalf of another
• Legal Authority: Agency Agreements grant authority to represent and make decisions, while Maintenance Agreements only authorize specific maintenance tasks
• Duration Structure: Maintenance Agreements typically follow fixed schedules with renewal options, whereas Agency Agreements often have more flexible terms based on representation needs
• Liability Framework: Maintenance Agreements focus on service quality and repair standards, while Agency Agreements emphasize fiduciary duties and representation responsibilities