The Intercompany Shared Services Agreement is essential for corporate groups operating in Singapore seeking to formalize their internal service arrangements. This document ensures compliance with Singapore's regulatory requirements, particularly regarding transfer pricing, data protection, and corporate governance. It establishes clear service expectations, pricing mechanisms, and performance metrics while protecting both parties' interests. The agreement is particularly important in the context of Singapore's strict regulatory environment and its position as a regional business hub.
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1. Parties: Details of the service provider and recipient companies
2. Background/Recitals: Context of the agreement and relationship between parties
3. Definitions and Interpretation: Key terms used throughout the agreement
4. Services: Detailed description of services to be provided
5. Service Levels: Performance standards and metrics
6. Charges and Payment: Pricing, payment terms, and invoicing procedures
7. Term and Termination: Duration and termination provisions
8. Confidentiality: Protection of confidential information
9. Data Protection: PDPA compliance and data handling requirements
10. Governing Law and Jurisdiction: Singapore law and dispute resolution provisions
1. Intellectual Property Rights: IP ownership and licenses - include when services involve creation or use of IP
2. Staff Transfer: Employee transfer provisions - include when services involve staff secondment or transfer
3. Business Continuity: Disaster recovery and business continuity provisions - include for critical services
4. Compliance with Laws: Specific regulatory compliance requirements - include for regulated industries
5. Anti-Bribery and Corruption: Anti-corruption compliance provisions - include for international arrangements
1. Service Description Schedule: Detailed description of each service category
2. Service Levels Schedule: Detailed KPIs and performance metrics
3. Pricing Schedule: Detailed pricing structure and calculations
4. Data Processing Schedule: Detailed data handling procedures and requirements
5. Transfer Pricing Documentation: Documentation supporting arm's length pricing
6. Contact Details: Key personnel and escalation contacts
7. Business Continuity Plan: Detailed continuity procedures if required
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