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1. Sender's Contact Details: Full name, address, contact number, and email of the tenant
2. Date: Current date of writing the letter
3. Recipient's Details: Landlord's or property manager's full name and address
4. Subject Line: Clear indication that this is a formal complaint about air conditioning issues
5. Issue Description: Detailed explanation of the air conditioning problem, including when it started and its impact
6. Previous Communications: Summary of any previous attempts to resolve the issue, including dates of verbal or written communications
7. Legal Rights Reference: Reference to relevant tenancy laws and landlord obligations regarding air conditioning maintenance
8. Action Request: Clear statement of what action is required and by when
9. Closing: Professional closing statement, signature, and printed name
1. Health Impact Statement: Include if the air conditioning issues have caused health problems or medical concerns
2. Cost Impact: Detail any additional costs incurred due to the air conditioning issue (e.g., portable fan purchases, higher electricity bills)
3. Property Inspection Request: Include if you want to request a formal inspection of the air conditioning system
4. Rent Reduction Request: Add if seeking compensation or rent reduction due to loss of amenity
5. Repair History: Include if there have been previous repairs or attempts to fix the air conditioning
6. Notice of Intention: Include if planning to take further action (e.g., tribunal application) if the issue isn't resolved
1. Photographic Evidence: Photos showing any visible issues with the air conditioning unit or related damage
2. Communication Log: Chronological record of all communications regarding the air conditioning issue
3. Expert Reports: Any technician reports or professional assessments of the air conditioning system
4. Receipt Records: Copies of any relevant receipts for costs incurred due to the air conditioning issue
5. Temperature Logs: Records of indoor temperature readings demonstrating the impact of the faulty air conditioning
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Customer Service
Administrative Support
Property Manager
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Leasing Manager
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