This Social Media Confidentiality Agreement is designed for use in organizations operating under Belgian law that need to protect confidential information while maintaining an active social media presence. The document becomes essential when employees or contractors have access to company social media accounts or may discuss company-related information on personal social media platforms. It addresses key requirements under Belgian privacy laws, GDPR, and relevant employment regulations, while providing practical guidelines for social media usage. The agreement is particularly relevant given the increasing integration of social media in business operations and the need to protect sensitive information in an increasingly digital workplace. It includes specific provisions for data protection, breach reporting, and compliance with Belgian and EU regulations.
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1. Parties: Identification of the contracting parties - the company and the individual(s) bound by the agreement
2. Background: Context of the agreement, including the company's social media presence and need for confidentiality
3. Definitions: Key terms including 'Social Media', 'Confidential Information', 'Company Assets', 'Personal Data', 'Professional Use' and 'Private Use'
4. Scope of Agreement: Extent of application, covering both professional and personal social media use
5. Confidentiality Obligations: Core confidentiality requirements and restrictions on sharing company information
6. Authorized Social Media Use: Guidelines for acceptable social media behavior and content sharing
7. Prohibited Activities: Specific actions and types of content that are expressly forbidden
8. Data Protection Compliance: GDPR and Belgian Privacy Law compliance requirements
9. Security Requirements: Technical and organizational measures for secure social media access
10. Breach Reporting: Procedures for reporting potential confidentiality or security breaches
11. Duration and Survival: Term of the agreement and obligations that continue after termination
12. Remedies and Enforcement: Consequences of breach and enforcement mechanisms
13. Governing Law and Jurisdiction: Confirmation of Belgian law application and jurisdiction
1. Company Brand Guidelines: Include when employees are authorized to represent the company on social media
2. Crisis Communication Protocol: Include for employees in public-facing roles or with significant social media responsibilities
3. Personal Account Management: Include when employees use personal accounts for professional purposes
4. Third Party Content: Include when sharing or engaging with third-party content is part of role
5. Monitoring and Surveillance: Include when company implements social media monitoring systems
6. Training Requirements: Include when mandatory social media training is provided
7. Review and Approval Procedures: Include when content requires approval before posting
1. Schedule 1: Approved Social Media Platforms: List of social media platforms covered by the agreement and specific requirements for each
2. Schedule 2: Social Media Policy: Detailed company social media policy and guidelines
3. Schedule 3: Response Guidelines: Ƶ and procedures for different types of social media interactions
4. Schedule 4: Security Protocols: Detailed security measures and access control procedures
5. Schedule 5: Reporting Forms: Standard forms for incident reporting and breach notification
6. Appendix A: Acknowledgment Form: Form for employees to acknowledge receipt and understanding of the agreement
7. Appendix B: Platform-Specific Rules: Specific rules and requirements for each social media platform
Relevant legal definitions
Clauses
Relevant Industries
Technology
Financial Services
Retail
Healthcare
Media and Entertainment
Professional Services
Consumer Goods
Telecommunications
Education
Hospitality
Pharmaceutical
Public Relations
Marketing Services
E-commerce
Non-profit Organizations
Relevant Teams
Marketing
Communications
Public Relations
Human Resources
Social Media
Digital Marketing
Customer Service
Corporate Communications
Sales
Brand Management
External Relations
Content Creation
Community Management
Relevant Roles
Social Media Manager
Marketing Director
Communications Officer
Public Relations Manager
Digital Marketing Specialist
Content Creator
Community Manager
Brand Ambassador
Customer Service Representative
Human Resources Manager
Corporate Communications Director
Sales Representative
Employee Relations Manager
Digital Strategy Director
Marketing Coordinator
External Relations Manager
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