The White Label Services Agreement is essential for businesses operating in Canada who wish to leverage existing services or products under their own brand. This document is particularly relevant in today's market where companies seek to expand their service offerings without developing products from scratch. The agreement comprehensively covers service delivery, branding, intellectual property rights, data protection (compliant with PIPEDA and provincial privacy laws), and operational requirements. It's commonly used in various industries including technology, financial services, and telecommunications, where white labeling is prevalent. The document addresses specific Canadian regulatory requirements, including federal and provincial considerations, making it suitable for businesses operating across Canadian jurisdictions. It's designed to protect both the service provider's intellectual property and the reseller's business interests while ensuring compliance with Canadian consumer protection and competition laws.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Your data doesn't train Genie's AI
You keep IP ownership of your docs
1. Parties: Identification of the service provider and the reseller, including full legal names and addresses
2. Background: Context of the agreement, explaining the nature of white label services and the parties' intentions
3. Definitions: Key terms used throughout the agreement, including 'Services', 'White Label Products', 'Intellectual Property', 'Confidential Information'
4. Appointment and Scope: Terms of appointment of service provider and detailed scope of white label services
5. Branding and Marketing Requirements: Rules for branding, marketing, and representing the white label services
6. License Grants: Licenses for intellectual property, trademarks, and related rights
7. Service Provider Obligations: Core obligations including service delivery, quality standards, and support
8. Reseller Obligations: Responsibilities of the reseller including marketing, customer service, and compliance
9. Fees and Payment: Pricing structure, payment terms, and related financial obligations
10. Intellectual Property Rights: Ownership and protection of IP, including newly created materials
11. Confidentiality: Protection of confidential information and trade secrets
12. Data Protection and Privacy: Compliance with privacy laws and data handling requirements
13. Representations and Warranties: Standard and specific warranties from both parties
14. Liability and Indemnification: Limitation of liability and mutual indemnification provisions
15. Term and Termination: Duration, renewal, and termination provisions
16. General Provisions: Standard boilerplate clauses including governing law, notices, and assignment
1. Service Level Agreement: Detailed service levels and performance metrics - include when specific performance standards are crucial
2. Change Control: Procedures for implementing changes to services - include for complex or evolving service arrangements
3. Disaster Recovery: Business continuity and disaster recovery procedures - include for critical services
4. Audit Rights: Rights to audit service provider's operations - include for regulated industries or when compliance is crucial
5. Territory Restrictions: Geographic limitations on service provision - include for territorially restricted arrangements
6. Customer Support Requirements: Detailed support obligations - include when customer service is a critical component
7. Training and Documentation: Requirements for training and documentation - include for complex technical services
8. Non-Competition: Restrictions on competitive activities - include when protecting market position is crucial
1. Schedule A - Services Description: Detailed description of all services to be provided
2. Schedule B - Service Levels: Specific performance metrics and service level requirements
3. Schedule C - Fee Schedule: Detailed pricing, payment terms, and fee calculations
4. Schedule D - Branding Guidelines: Specific requirements for use of brands and marketing materials
5. Schedule E - Technical Requirements: Technical specifications and integration requirements
6. Schedule F - Support Procedures: Detailed procedures for technical and customer support
7. Schedule G - Data Processing Agreement: Specific terms for handling personal and confidential data
8. Schedule H - Transition Plan: Procedures for service transition at termination
Find the exact document you need
White Label Software Reseller Agreement
A Canadian-law governed agreement enabling software redistribution under the reseller's branding, defining licensing, revenue sharing, and operational terms.
Download
White Label Solution Agreement
A Canadian-law governed agreement enabling a provider to license their solution for rebranding and resale by another party.
Download
White Label Services Agreement
A Canadian-law governed agreement enabling one party to rebrand and resell another party's services under their own brand name.
Download
White Label SaaS Agreement
Canadian-law governed agreement enabling SaaS provider to allow rebranding and resale of their software solution under partner's brand name.
Download
White Label Mobile App Agreement
A Canadian-law governed agreement for licensing and rebranding a mobile application under the licensee's brand name.
Download
White Label Reseller Agreement
A Canadian-law governed agreement enabling a reseller to market and sell a supplier's products/services under their own brand name.
Download
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)