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A Facilities Management Agreement sets out how a service provider will handle the day-to-day operations of a building or workplace. Under Swiss law, these contracts typically cover essential services like maintenance, cleaning, security, and technical systems management - everything needed to keep a property running smoothly.

The agreement spells out service levels, performance metrics, and compliance with local building regulations and safety standards. It must align with Swiss employment laws when staff transfers are involved, and clearly define liability between the property owner and service provider. Swiss contracts often include specific provisions for sustainable operations and energy efficiency requirements.

Consider implementing a Facilities Management Agreement when your organization needs professional management of multiple properties or complex building systems. This becomes especially important for Swiss commercial properties with specialized requirements like laboratory facilities, data centers, or multi-tenant office buildings where coordinated maintenance and operations are crucial.

The agreement proves invaluable when expanding operations across multiple locations, upgrading to smart building systems, or facing increased regulatory scrutiny. Swiss businesses often need these agreements to meet strict cantonal energy efficiency standards, maintain proper documentation for insurance purposes, and ensure seamless integration of facility services with core business operations.

• Single-Site Basic: Covers essential maintenance and operations for smaller properties, focusing on standard services like cleaning, repairs, and basic security.
• Multi-Site Comprehensive: Manages multiple properties with complex coordination needs, including centralized reporting and standardized procedures across locations.
• Technical Specialist: Tailored for buildings with advanced systems like laboratories or data centers, emphasizing specialized maintenance and compliance with Swiss technical standards.
• Integrated Services: Combines facility management with additional services like catering, reception, and workspace management under Swiss employment regulations.
• Performance-Based: Structures compensation around specific KPIs and service levels, common in larger Swiss commercial properties.

• Property Owners: Swiss commercial landlords, real estate investment trusts, and institutional investors who need professional management of their buildings.
• Facility Management Companies: Professional service providers who execute the agreement's obligations and coordinate daily operations.
• Legal Departments: In-house counsel or external law firms who draft and review agreements to ensure compliance with Swiss regulations.
• Building Managers: On-site professionals who implement and monitor the agreement's requirements daily.
• Compliance Officers: Specialists who ensure adherence to cantonal building codes, safety standards, and environmental regulations.

• Property Details: Gather complete building specifications, existing systems, and current maintenance requirements.
• Service Scope: List all required services, from basic maintenance to specialized technical support, aligned with Swiss building standards.
• Performance Metrics: Define measurable KPIs and reporting requirements that match industry benchmarks.
• Compliance Requirements: Document relevant cantonal regulations, environmental standards, and safety protocols.
• Budget Parameters: Outline cost structures, including fixed fees, variable costs, and emergency service provisions.
• Stakeholder Input: Collect feedback from facility users, technical staff, and management teams for comprehensive coverage.

• Parties and Scope: Clear identification of contracting parties and detailed service descriptions per Swiss contract law.
• Service Levels: Specific performance standards, response times, and quality metrics aligned with industry norms.
• Financial Terms: Detailed fee structure, payment schedules, and cost adjustment mechanisms in Swiss Francs.
• Liability Provisions: Risk allocation, insurance requirements, and indemnification clauses under Swiss law.
• Staff Regulations: Employment terms, security clearances, and workplace safety requirements.
• Termination Clauses: Notice periods, exit procedures, and handover requirements.
• Data Protection: Compliance with Swiss federal and cantonal data protection regulations.

A Facilities Management Agreement is often confused with a Property Management Agreement, but they serve distinct purposes in Swiss business operations. While both deal with real estate, their scope and focus differ significantly.

• Scope of Services: Facilities Management focuses on technical operations, maintenance, and building systems, while Property Management covers broader aspects like tenant relations, rent collection, and property marketing.
• Technical Expertise: Facilities agreements require specific technical competencies and often include detailed maintenance schedules, while Property Management emphasizes administrative and financial oversight.
• Operational Focus: Facilities Management prioritizes day-to-day building operations and infrastructure maintenance, whereas Property Management concentrates on asset value optimization and tenant relationships.
• Regulatory Compliance: Facilities agreements must address Swiss technical standards and safety regulations, while Property Management deals more with tenancy laws and financial regulations.