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A Facilities Management Agreement lays out how a service provider will handle the day-to-day operations of a building or workplace. Common in Austrian commercial properties, these contracts cover everything from basic maintenance and cleaning to complex technical systems management and security services.

Under Austrian commercial law, these agreements must clearly define service levels, response times, and compliance with local building regulations. They typically include specific provisions for energy efficiency standards, workplace safety requirements, and environmental protection measures - key concerns for Austrian business properties. The agreement also outlines payment terms, performance metrics, and procedures for handling emergencies or service disruptions.

Consider putting a Facilities Management Agreement in place when taking over a commercial property or expanding your business operations in Austria. This agreement becomes essential once your building requires professional management of multiple services like maintenance, security, cleaning, and technical systems.

The agreement proves particularly valuable for properties subject to Austrian energy efficiency requirements or those housing regulated industries. It helps coordinate multiple service providers, establish clear accountability, and ensure compliance with workplace safety laws. Many Austrian businesses implement these agreements when transitioning from in-house facility management to outsourced services, or when merging multiple properties under unified management.

• Basic Single-Service Agreements: Cover one core function like maintenance or cleaning, common for smaller Austrian properties
• Integrated Multi-Service Agreements: Bundle multiple services under one contract, offering streamlined management for larger facilities
• Technical Systems Management Agreements: Focus specifically on complex building systems, meeting Austrian energy efficiency standards
• Performance-Based Agreements: Link compensation to specific service metrics and quality standards
• Public Sector Facilities Agreements: Tailored to meet stringent Austrian public procurement requirements and transparency standards

• Property Owners: Businesses, commercial landlords, or public entities who need professional management of their facilities
• Facility Management Companies: Professional service providers who execute the agreement's operational requirements
• Legal Counsel: Austrian lawyers who draft and review agreements to ensure compliance with local property and service laws
• Building Managers: On-site professionals who oversee daily implementation of the agreement's terms
• Service Contractors: Specialized providers (cleaning, security, maintenance) who must align their work with the agreement's requirements

• Property Details: Document building specifications, location, and current condition with photos and technical reports
• Service Scope: List all required services, performance standards, and frequency of maintenance tasks
• Compliance Requirements: Gather current Austrian building codes, safety regulations, and environmental standards
• Budget Parameters: Calculate service costs, utility expenses, and emergency maintenance allowances
• Performance Metrics: Define measurable service levels, response times, and quality standards
• Stakeholder Input: Collect requirements from building users, technical staff, and management teams

• Party Details: Full legal names, addresses, and authorized representatives of facility owner and service provider
• Service Scope: Detailed description of all managed services, performance standards, and quality metrics
• Term and Termination: Contract duration, renewal options, and conditions for early termination
• Payment Terms: Fee structure, payment schedule, and provisions for cost adjustments
• Liability and Insurance: Risk allocation, required insurance coverage, and indemnification clauses
• DSGVO Compliance: Data protection measures aligned with Austrian privacy laws
• Dispute Resolution: Austrian jurisdiction, applicable law, and conflict resolution procedures

A Facilities Management Agreement differs significantly from a Property Management Agreement in several key aspects, though both deal with real estate operations in Austria. Understanding these differences helps you choose the right agreement for your needs.

• Scope of Services: Facilities Management focuses on technical operations, maintenance, and building systems, while Property Management covers broader aspects like tenant relations, rent collection, and property marketing
• Technical Expertise: Facilities agreements require specialized technical knowledge and often involve multiple service providers, whereas property management emphasizes administrative and financial oversight
• Operational Focus: Facilities Management deals primarily with the building's physical infrastructure and day-to-day operations, while Property Management handles business aspects of property ownership
• Regulatory Requirements: Facilities agreements must address specific Austrian technical standards and safety regulations, while Property Management agreements focus more on tenancy laws and financial compliance