The Cleaning Services Contract is designed for use in England and Wales when engaging professional cleaning services for commercial or residential premises. This contract type is essential for establishing clear service expectations, compliance requirements, and commercial terms between cleaning service providers and their clients. It incorporates necessary provisions for health and safety, insurance, employment regulations, and environmental considerations while protecting both parties' interests under English law.
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1. Parties: Details of the service provider and client
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Services: Detailed description of cleaning services to be provided
5. Term and Termination: Duration of contract and termination provisions
6. Payment Terms: Fees, invoicing and payment conditions
7. Service Provider Obligations: Key responsibilities of the cleaning service provider including compliance with relevant legislation
8. Client Obligations: Key responsibilities of the client including access and facilities
9. Health and Safety: Health and safety requirements and compliance obligations
10. Insurance: Required insurance coverage and minimum levels
11. Confidentiality and Data Protection: Obligations regarding confidential information and personal data
12. Liability and Indemnities: Liability limitations and indemnification provisions
1. TUPE Provisions: Required when existing cleaning staff may transfer from previous service provider
2. KPIs and Service Levels: Specific performance metrics and service level requirements for larger commercial contracts
3. Change Control: Process for varying services and contract terms for longer-term or complex contracts
4. Environmental Requirements: Specific environmental compliance and sustainability requirements
5. Security Requirements: Additional security measures for sensitive locations or out-of-hours work
1. Schedule 1 - Specification of Services: Detailed breakdown of cleaning tasks, frequencies, and standards
2. Schedule 2 - Pricing: Detailed pricing structure, rates and payment terms
3. Schedule 3 - Premises: Details of locations where services are to be provided
4. Schedule 4 - Equipment and Materials: List of equipment and cleaning materials to be used
5. Schedule 5 - COSHH Assessments: Safety data sheets and risk assessments for cleaning products
6. Schedule 6 - Key Personnel: Details of key staff and management contacts
7. Schedule 7 - Service Levels: Detailed performance metrics and measurement criteria
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