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1. Parties: Identification of the service provider and the client, including full legal names and addresses
2. Background: Context of the agreement and brief description of the parties' intention to enter into a cleaning services arrangement
3. Definitions: Definitions of key terms used throughout the agreement
4. Services: Detailed description of the cleaning services to be provided, including scope and frequency
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Payment Terms: Fees, payment schedule, invoicing procedures, and payment methods
7. Service Provider Obligations: Key responsibilities of the cleaning service provider, including quality standards and compliance requirements
8. Client Obligations: Client's responsibilities, including access, facilities, and utilities provision
9. Equipment and Supplies: Responsibilities for providing and maintaining cleaning equipment and supplies
10. Health and Safety: Health and safety requirements, including WHMIS compliance and safety protocols
11. Insurance and Liability: Insurance requirements and allocation of liability between parties
12. Confidentiality: Protection of confidential information accessed during cleaning services
13. Termination: Grounds and procedures for contract termination by either party
14. General Provisions: Standard legal provisions including governing law, notices, and amendment procedures
1. Special Cleaning Requirements: Used when specific areas require specialized cleaning procedures or certifications
2. Security Requirements: Include when cleaning services are provided in high-security areas or during sensitive hours
3. Environmental Standards: Added when specific environmental or green cleaning requirements apply
4. Multi-Location Services: Include when services are provided across multiple client locations
5. Subcontracting: Required when the service provider may need to subcontract certain services
6. Performance Metrics: Include when specific KPIs or performance measurement systems are needed
7. Emergency Services: Added when emergency or on-call cleaning services are part of the arrangement
8. Staff Training and Qualifications: Include when specific training or certification requirements apply
1. Schedule A - Cleaning Specifications: Detailed cleaning tasks, frequencies, and quality standards for each area
2. Schedule B - Service Locations: List of all locations where services are to be provided, including access details
3. Schedule C - Price Schedule: Detailed breakdown of costs for different services and locations
4. Schedule D - Approved Cleaning Products: List of approved cleaning products and chemicals to be used
5. Schedule E - Performance Evaluation Criteria: Specific metrics and evaluation methods for service quality
6. Schedule F - Health and Safety Procedures: Detailed safety protocols and emergency procedures
7. Appendix 1 - Insurance Certificates: Copies of required insurance certificates
8. Appendix 2 - Staff Qualifications: Documentation of staff training and certifications
Commercial Real Estate
Healthcare
Education
Retail
Industrial
Hospitality
Corporate Offices
Government Facilities
Financial Services
Manufacturing
Technology
Transportation
Legal
Operations
Facilities Management
Procurement
Administration
Risk Management
Compliance
Property Management
Health and Safety
Contract Management
Facility Manager
Operations Director
Property Manager
Procurement Manager
Contract Administrator
Building Services Manager
Office Manager
Health and Safety Officer
Compliance Manager
Risk Manager
Legal Counsel
Business Operations Manager
Administrative Services Manager
Maintenance Supervisor
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