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1. Parties: Identifies the nursing agency and the client (healthcare facility/organization)
2. Background: Sets out the context of the agreement and basic premises
3. Definitions: Defines key terms used throughout the agreement
4. Services: Details of nursing services to be provided and service levels
5. Agency Obligations: Core responsibilities of the agency including vetting, qualifications, and compliance
6. Client Obligations: Responsibilities of the healthcare facility/organization
7. Fees and Payment Terms: Financial arrangements, payment schedule, and rate calculations
8. Data Protection: GDPR compliance and data handling requirements
9. Insurance and Liability: Insurance requirements and limitation of liability provisions
10. Term and Termination: Duration of agreement and termination provisions
1. Performance Monitoring: KPIs and service level measurements for larger contracts or when specific performance metrics are required
2. Training Requirements: Specific training obligations for agency staff when specialized training is needed for specific healthcare settings
3. Emergency Provisions: Special arrangements for emergency situations, particularly relevant for critical care facilities or emergency services
4. International Recruitment: Provisions for overseas recruitment when agency recruits internationally
1. Schedule 1 - Service Specifications: Detailed breakdown of services and requirements
2. Schedule 2 - Fee Schedule: Detailed pricing structure and payment terms
3. Schedule 3 - Required Qualifications: List of mandatory qualifications and certifications
4. Schedule 4 - Compliance Requirements: Regulatory and professional body compliance details
5. Schedule 5 - Key Personnel: Details of key agency contacts and management structure
6. Appendix A - Standard Operating Procedures: Operational processes and procedures
7. Appendix B - Quality Assurance Standards: Quality control measures and standards
8. Appendix C - Forms and Ƶ: Standard forms for timesheet, incident reporting etc.
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