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Referral Partner Program Agreement Template for England and Wales

A Referral Partner Program Agreement is a legal contract governed by English and Welsh law that establishes the terms and conditions under which one party (the Referral Partner) agrees to refer potential customers to another party (the Principal Company) in exchange for compensation. The agreement covers commission structures, referral processes, obligations of both parties, data protection requirements, and compliance with UK regulations. It includes provisions for tracking referrals, payment terms, and the protection of confidential information while ensuring compliance with UK GDPR and relevant financial services regulations where applicable.

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What is a Referral Partner Program Agreement?

The Referral Partner Program Agreement serves as the foundational document for businesses seeking to establish formal referral relationships under English and Welsh law. This agreement is essential when companies want to expand their customer base through partner networks while maintaining legal compliance and clear operational procedures. The document typically includes detailed provisions about commission structures, referral processes, compliance requirements, and data protection measures. It's particularly relevant in regulated industries where referral arrangements must adhere to specific legal requirements. The agreement ensures both parties understand their obligations and protects their interests while facilitating business growth through structured referral partnerships.

What sections should be included in a Referral Partner Program Agreement?

1. Parties: Identification and details of contracting parties

2. Background: Context and purpose of the agreement

3. Definitions: Key terms used throughout the agreement

4. Appointment and Scope: Terms of referral partnership and authorized activities

5. Referral Process: Mechanics of how referrals are made and tracked

6. Commission Structure: Payment terms, rates, and calculation methods

7. Obligations of Parties: Duties and responsibilities of each party

8. Term and Termination: Duration and conditions for ending the agreement

9. Confidentiality: Protection of sensitive information

What sections are optional to include in a Referral Partner Program Agreement?

1. Marketing and Branding: Rules for using logos and marketing materials when partner will be promoting the principal's services

2. Training Requirements: Partner training obligations when specific knowledge is required to make referrals

3. Compliance Requirements: Specific regulatory obligations when referrals involve regulated activities

4. Territory Restrictions: Geographical limitations when referrals are limited to specific regions

What schedules should be included in a Referral Partner Program Agreement?

1. Commission Schedule: Detailed breakdown of commission rates and tiers

2. Referral Process Flow: Step-by-step guide to referral mechanics

3. Approved Marketing Materials: Pre-approved promotional content and guidelines

4. Data Processing Agreement: Detailed terms for handling personal data

5. Service Level Agreement: Performance metrics and standards

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents

Jurisdiction

England and Wales

Publisher

Ƶ

Document Type

Referral Agreement

Sector

Sales

Cost

Free to use

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