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1. Parties: Identifies and provides full legal details of all parties to the agreement
2. Background: Sets out the context and purpose of the agreement
3. Definitions: Defines key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided to the client
5. Term and Commencement: Duration of the agreement and start date
6. Fees and Payment Terms: Payment structure, amounts, and payment conditions
7. Obligations of Service Provider: Key responsibilities and commitments of the service provider
8. Client Obligations: Key responsibilities and commitments of the client
9. Confidentiality: Provisions for handling confidential information
10. Intellectual Property Rights: Ownership and usage rights of IP
11. Limitation of Liability: Caps on liability and exclusions
12. Termination: Conditions and process for ending the agreement
13. Governing Law and Jurisdiction: Applicable law and courts for dispute resolution
14. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Force Majeure: Include when need to address unforeseen circumstances preventing performance
2. Data Protection: Include when personal data processing is involved
3. Non-Solicitation: Include to prevent poaching of staff or clients
4. Insurance: Include when specific insurance requirements need to be maintained
5. Service Levels: Include when specific performance metrics need to be maintained
6. Compliance with Laws: Include when specific regulatory compliance needs to be addressed
7. Anti-Corruption: Include for high-value contracts or government-related work
8. Change Control: Include when service scope may need formal variation procedures
1. Schedule 1 - Services Description: Detailed breakdown of services to be provided
2. Schedule 2 - Fee Schedule: Detailed pricing structure and payment terms
3. Schedule 3 - Service Levels: Performance metrics and measurement criteria
4. Schedule 4 - Key Personnel: Details of key team members and their roles
5. Schedule 5 - Data Processing Terms: Specific terms related to data handling and protection
6. Appendix A - Contact Details: Key contact information for both parties
7. Appendix B - Required Documentation: List of documents required from client
8. Appendix C - Compliance Requirements: Specific regulatory or compliance requirements
Professional Services
Information Technology
Consulting
Financial Services
Business Process Outsourcing
Legal Services
Healthcare Services
Engineering Services
Marketing and Advertising
Education and Training
Real Estate Services
Management Consulting
Legal
Operations
Business Development
Sales
Client Relations
Compliance
Risk Management
Commercial
Finance
Project Management
Account Management
Legal Counsel
Contract Manager
Business Development Manager
Account Manager
Operations Director
Compliance Officer
Project Manager
Chief Executive Officer
Chief Operating Officer
Sales Director
Client Relations Manager
Risk Manager
Commercial Director
Managing Director
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