This Standard End User License Agreement (EULA) is designed for use in the Malaysian market to establish legally binding terms between software providers and end users. It serves as the primary legal framework governing software licensing relationships, incorporating essential elements required by Malaysian legislation, including consumer protection provisions, data privacy requirements, and electronic commerce regulations. The EULA is structured to protect the intellectual property rights of the software provider while ensuring fair and transparent terms for end users, in compliance with the Malaysian legal framework. This document is particularly important for software deployments in Malaysia, whether for business or consumer use, and includes specific provisions addressing local legal requirements while maintaining international best practices in software licensing.
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Key Requirements PROMPT example:
Standard End User License Agreement
"I need a Standard End User License Agreement for a subscription-based mobile application that will be distributed to Malaysian consumers starting March 2025, with specific emphasis on data privacy and in-app purchase terms."
1. Parties: Identification of the software provider/licensor and the end user/licensee
2. Background: Context of the agreement, nature of the software, and purpose of the license
3. Definitions: Detailed definitions of key terms used throughout the agreement
4. License Grant: Scope and nature of the software license being granted to the end user
5. License Restrictions: Specific limitations and prohibited uses of the software
6. Intellectual Property Rights: Declaration and protection of IP rights in the software
7. User Obligations: End user's responsibilities and commitments regarding software use
8. Term and Termination: Duration of the license and conditions for termination
9. Privacy and Data Protection: Compliance with PDPA 2010 and data handling practices
10. Warranties and Disclaimers: Software warranty terms and liability limitations
11. Limitation of Liability: Scope of liability limitations and exclusions
12. Governing Law and Jurisdiction: Application of Malaysian law and jurisdiction specifications
1. Subscription Terms: For subscription-based software, detailing payment terms and renewal conditions
2. Third-Party Components: When the software includes third-party elements requiring separate terms
3. Export Controls: For software subject to international export regulations
4. Service Level Agreement: For software with specific performance guarantees or cloud-based services
5. Support and Maintenance: When offering technical support and maintenance services
6. Data Processing Agreement: For software processing significant personal data
7. Insurance Requirements: When specific insurance coverage is required for high-risk applications
8. Audit Rights: When provider needs rights to audit user compliance
1. Schedule 1 - Software Description: Detailed description of the licensed software and its components
2. Schedule 2 - Technical Requirements: Minimum system requirements and technical specifications
3. Schedule 3 - License Fees: Pricing structure and payment terms if applicable
4. Schedule 4 - Support Services: Details of support and maintenance services if offered
5. Appendix A - Acceptable Use Policy: Detailed guidelines for acceptable software use
6. Appendix B - Privacy Policy: Detailed privacy and data handling policies
7. Appendix C - Security Requirements: Security standards and requirements for software use
Authors
Relevant legal definitions
Clauses
Relevant Industries
Technology
Software Development
E-commerce
Financial Services
Healthcare
Education
Manufacturing
Retail
Professional Services
Telecommunications
Media and Entertainment
Government and Public Sector
Relevant Teams
Legal
Information Technology
Compliance
Product Development
Business Development
Risk Management
Operations
Commercial
Software Development
Data Protection
Customer Success
Sales
Relevant Roles
Legal Counsel
Software Development Manager
Compliance Officer
IT Director
Product Manager
Business Development Manager
Risk Manager
Contract Administrator
Chief Technology Officer
Chief Legal Officer
Data Protection Officer
Software Licensing Manager
Commercial Director
Head of Operations
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