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1. Data Protection: Required when services involve handling personal data or privacy-sensitive information

2. Insurance: Included when specific insurance requirements need to be maintained

3. Health and Safety: Required when services are performed on-site or involve physical work

4. Change Management: Include when services may need modification during the term

5. Disaster Recovery: Required for critical services requiring business continuity planning

6. Subcontracting: Include when service provider may need to engage subcontractors

7. Training and Support: Required when service includes training or ongoing support elements

8. Transition Services: Include when complex service handover is required at start or end of term

1. Schedule 1 - Service Specifications: Detailed technical or operational specifications of the services

2. Schedule 2 - Service Levels: Specific performance metrics, measurement methods, and reporting requirements

3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, rates, and pricing mechanisms

4. Schedule 4 - Key Personnel: Lists key staff members and their roles in service delivery

5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation

6. Appendix A - Service Report Template: Standard format for service performance reporting

7. Appendix B - Change Request Form: Template for requesting and documenting service changes