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1. Parties: Identifies and provides full details of the service provider and the client
2. Background: Explains the context of the agreement and the parties' intentions
3. Definitions: Defines key terms used throughout the agreement
4. Scope of Services: Detailed description of the maintenance services to be provided
5. Term and Renewal: Duration of the agreement and renewal provisions
6. Service Provider's Obligations: Comprehensive list of the maintenance provider's duties and responsibilities
7. Client's Obligations: Client's responsibilities including access, information provision, and cooperation
8. Health and Safety: Health and safety requirements and compliance obligations
9. Performance Standards: Required service levels and quality standards
10. Fees and Payment: Payment terms, rates, and invoicing procedures
11. Insurance and Liability: Insurance requirements and limitation of liability provisions
12. Termination: Circumstances and procedures for contract termination
13. General Provisions: Standard legal clauses including governing law, notices, and dispute resolution
1. Emergency Services: Include when 24/7 emergency maintenance services are part of the agreement
2. Materials and Equipment: Include when the contract needs to specify who provides materials and equipment
3. Subcontracting: Include when the service provider may need to engage subcontractors
4. Warranties: Include when specific warranties for parts or workmanship need to be provided
5. Environmental Requirements: Include when maintenance work involves environmental considerations or compliance
6. Training and Documentation: Include when the service provider must provide training or maintenance documentation
7. Security Requirements: Include when maintenance involves access to secure or sensitive areas
8. Asset Management: Include when the contract involves maintenance of specific assets or equipment inventory
1. Schedule 1: Service Specifications: Detailed specifications of maintenance services, including frequency and scope
2. Schedule 2: Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule 3: Service Levels: Specific performance metrics and service level requirements
4. Schedule 4: Site Details: List and details of maintenance locations
5. Schedule 5: Key Personnel: Details of key staff and their qualifications
6. Schedule 6: Equipment List: Inventory of equipment to be maintained
7. Schedule 7: Reporting Requirements: Ƶ and requirements for maintenance reports
8. Appendix A: Health and Safety Procedures: Detailed health and safety protocols and requirements
9. Appendix B: Emergency Procedures: Emergency response procedures and contact details
Real Estate
Commercial Property
Industrial
Residential Property
Healthcare
Education
Retail
Hospitality
Manufacturing
Infrastructure
Government
Transportation
Legal
Operations
Facilities Management
Procurement
Property Management
Asset Management
Risk and Compliance
Health and Safety
Technical Services
Contract Administration
Finance
Facility Manager
Property Manager
Operations Manager
Maintenance Manager
Contract Manager
Procurement Manager
Asset Manager
Building Services Manager
Commercial Manager
Legal Counsel
Risk Manager
Health and Safety Manager
Project Manager
Technical Services Manager
Estate Manager
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